https://community.qvc.com/t5/Customer-Care/Free-Size-Exchange-Beware/m-p/4828467#M26486 <P><FONT size="3">I was charged twice for tax and shipping. I specifically called CS regarding the exchange sizing down one size, CS credited my account, the second shipping and sales tax costs. Check receipts closely.</FONT></P> Fri, 03 Aug 2018 22:03:37 GMT Gorgf 2018-08-03T22:03:37Z https://community.qvc.com/t5/Customer-Care/Free-Size-Exchange-Beware/m-p/4828467#M26486 <P><FONT size="3">I was charged twice for tax and shipping. I specifically called CS regarding the exchange sizing down one size, CS credited my account, the second shipping and sales tax costs. Check receipts closely.</FONT></P> Fri, 03 Aug 2018 22:03:37 GMT https://community.qvc.com/t5/Customer-Care/Free-Size-Exchange-Beware/m-p/4828467#M26486 Gorgf 2018-08-03T22:03:37Z https://community.qvc.com/t5/Customer-Care/Free-Size-Exchange-Beware/m-p/4828489#M26487 <BLOCKQUOTE><HR /><a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/35716">@Gorgf</a>&nbsp;wrote:<BR /> <P><FONT size="3">I was charged twice for tax and shipping. I specifically called CS regarding the exchange sizing down one size, CS credited my account, the second shipping and sales tax costs. Check receipts closely.</FONT></P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/35716">@Gorgf</a></P> <P>&nbsp;</P> <P>If you are exchanging an item for the same item only in a different size then there should be no charge when the return is processed provided an exchange was requested and not a refund. If you request a refund and place a new order, the system does not recognize it as an exchange.</P> <P>&nbsp;</P> <P>Please email the order number in question to QVCSocialTeam@qvc.com and we would be happy to take a look at this for you.</P> <P>&nbsp;</P> <P>Barb</P> <P>Customer Care</P> Fri, 03 Aug 2018 22:13:35 GMT https://community.qvc.com/t5/Customer-Care/Free-Size-Exchange-Beware/m-p/4828489#M26487 Barbara-QVC 2018-08-03T22:13:35Z