topic Re: Mods - Excessive Emails in Customer Care

Mods - Excessive Emails

Venezia — Mon, 23 Apr 2018 23:10:10 GMT

@Beth-QVCor any other moderator: This is an odd problem. On April 19th I got 13 (count 'em - THIRTEEN) email messages to tell me that a Joan Rivers show had been rescheduled.

The first one arrived at 11:15 a.m. and the final one at 1:27 p.m.

This isn't the first time. A while back, when another JR show was rescheduled, I got the same thing: exactly 13 emails, spaced apart by several minutes each time. I was going to notify you then, but got busy and didn't do it. I decided it was just a fluke.

But with this occurring again, someone should look into why my inbox is being flooded with emails. I got the message the first time; don't need 12 more emails to get the point across.

TIA.

Re: Mods - Excessive Emails

Beth-QVC — Mon, 23 Apr 2018 23:49:01 GMT

@Venezia

I am so sorry that this happened again! I will investigate this to ensure it does not happen again.

Beth QVC

Re: Mods - Excessive Emails

Gsmom — Tue, 24 Apr 2018 00:06:30 GMT

Me too

Re: Mods - Excessive Emails

Kachina624 — Tue, 24 Apr 2018 00:21:29 GMT

@Venezia. I've got you beat; I got 22 notifications about Denim & Co. shows last week. Same email.

Re: Mods - Excessive Emails

september — Tue, 24 Apr 2018 02:25:53 GMT

Well, at least they know you exist. I receive no emails from QVC, in spite of being signed up to receive notifications, and asking the mods here (numerous times) to add me to the contact lists.

Re: Mods - Excessive Emails

KKWA — Tue, 24 Apr 2018 03:41:33 GMT

@Beth-QVC I got a whole page of them also. ( i didn't count, I just deleated) But it happens a lot.

Re: Mods - Excessive Emails

Beth-QVC — Tue, 24 Apr 2018 03:49:37 GMT

@KKWA

I will check it out as well.

Beth QVC

Re: Mods - Excessive Emails

Venezia — Wed, 25 Apr 2018 16:30:41 GMT

@Kachina624 wrote:
@Venezia. I've got you beat; I got 22 notifications about Denim & Co. shows last week. Same email.

@Kachina624- LOL! But did you get the message???

I figured this wasn't just happening to me, so it needed to be pointed out.

Thank you, @Beth-QVC , for looking into it.