topic My order in Customer Care

My order

CLHS68 — Wed, 21 Mar 2018 01:37:41 GMT

Could you check on why my order has not shipped? It was to ship 3/19. I emailed & they said to call that they could not get autherazation on my Q card. I have used this card with no problems. So I called & she said it was in process & would be shipped but it has been in process for days. If I won't get this for Easter I do no want it. I would appreciate if you could check it out.

Re: My order

Beth-QVC — Wed, 21 Mar 2018 01:46:12 GMT

@CLHS68

I am sorry that your order has not shipped as of yet. It looks like it should ship out within the next 48 hours which would get it there in plenty of time for Easter. I will monitor this for you and get back to when I know what is holding this up.

Beth QVC

Re: My order

CLHS68 — Wed, 21 Mar 2018 02:01:19 GMT

@Beth-QVC Thank you. Do you know what was wrong wwith my Q card?

Re: My order

Beth-QVC — Wed, 21 Mar 2018 02:05:06 GMT

@CLHS68

No I cannot actually see that but it sure looks like it was just a glitch on our end. So again I am sorry for the delay but will follow this up.

Beth QVC