topic Re: Waitlist in Customer Care

Waitlist

Fiero Woman — Fri, 16 Mar 2018 14:35:54 GMT

I am on waitlist for an item that just came in stock. I am still on backorder..

Re: Waitlist

KingstonsMom — Fri, 16 Mar 2018 14:43:29 GMT

I've had that happen before and had to cancel the backorder and reorder.

Not sure why that happens, if the item comes back in stock, the 'backorder' and 'waitlist' orders should be filled first.

Re: Waitlist

Fiero Woman — Fri, 16 Mar 2018 14:59:39 GMT

The waitlist is the a KitchenAid TSV stand mixer. $40 less than current price.

Re: Waitlist

dex — Fri, 16 Mar 2018 15:03:15 GMT

@Fiero Woman@Time for a customer service call.

Re: Waitlist

Fiero Woman — Fri, 16 Mar 2018 15:03:36 GMT

Bet my order will not be filled.

Re: Waitlist

dex — Fri, 16 Mar 2018 15:05:03 GMT

@Fiero Woman I don’t see how they can’t fill your order when they accepted your waitlist request.

Re: Waitlist

KingstonsMom — Fri, 16 Mar 2018 15:33:10 GMT

@Fiero Womanwrote:
The waitlist is the a KitchenAid TSV stand mixer. $40 less than current price.

@Fiero Woman

Then QVC should take care of this for you!

If you don't get a response here, email the social team, QVCSocialTeam@QVC.com and give them your order info.

@Susan-QVC, @Anonymous, @Melvin-QVC, @Paulette-QVC, @Beth-QVC

may be able to help!

Re: Waitlist

Kim-QVC — Fri, 16 Mar 2018 16:06:39 GMT

@Fiero Woman wrote:

I am on waitlist for an item that just came in stock. I am still on backorder..

Hi @Fiero Woman thank you for posting in our Community forums. I was able to locate your order and I can go ahead and release the order now, we do show inventory available, it will auto release shortly, I can release it now if you'd like me to do that please post back to me or email me at QVCSocialTeam@qvc.com , thank you ~Kim.