topic Re: Where is Program Guide? in Customer Care

Where is Program Guide?

JGalt — Tue, 13 Mar 2018 15:55:45 GMT

Is there still a program guide where I can find out what shows are coming up in the next few days? If so, I am unable to find it.

I really don’t see how any changes made to qvc.com are any kind of improvements. Everything is buried so it takes multiple “clicks” to burrow down to any information.

Re: Where is Program Guide?

sunshine45 — Tue, 13 Mar 2018 15:34:28 GMT

i am using a laptop and firefox.

there is a link towards the top right hand side of the page that says "shop qvctv." if you hover over that the last choice will be "program guide". click on that to take you there.

http://www.qvc.com/webapp/wcs/stores/servlet/ProgramGuideDailyView?TimeZoneSelect=EST&cm_sp=24Hr-_-HEAD-_-Desc&cm_re=&storeId=10251&catalogId=10151&langId=-1&Navigate=20180313&channelCode=QVC

you can also put the words "program guide" into the search bar.

Re: Where is Program Guide?

JGalt — Tue, 13 Mar 2018 16:06:09 GMT

Thank you, @sunshine45. I use an iPad and there is no hovering. When I click (touch) Shop Live QVC, there are screens which appear to allow one to watch QVC. No program guide link. Thanks for suggesting typing into the search bar. That worked.

BUT, QVC-land, why do I have to stop to do more typing? Why are you hiding features? Even bringing up the search bar requires clicking on it and then waiting for the search bar area to pop up.

Are they finished with the changes to the site? Maybe they could now make adjustments to make the site user friendly.

Re: Where is Program Guide?

OKPrincess — Tue, 13 Mar 2018 16:16:47 GMT

On iPad, click on menu top left and then click on Shop TV.