topic Re: Moderators, may be silly question but... in Customer Care

Moderators, may be silly question but...

Kitty Galore — Thu, 08 Mar 2018 15:28:09 GMT

Where do we now sign out ? When checking my account there used to be a sign out under my Name can't seem to find it . Was coming here to the forum and there was a listed sign out here now that's gone !! I don't understand why they keep changing the website , I don't really see the reason for it , but every do often changes again then I need to try no navigate all over again.😼😼

Re: Moderators, may be silly question but...

Ketra — Thu, 08 Mar 2018 15:30:59 GMT

Go up to the menu at the top left and click on the figure that looks like a person. It will then give you the option to sign out. I had the same problem.

Re: Moderators, may be silly question but...

Kitty Galore — Thu, 08 Mar 2018 15:35:41 GMT

I stand corrected, I see there is a sign out still here on forums/blogs so I guess I will have to come here now , not the best option but if I have to I guess I have to 😏

Re: Moderators, may be silly question but...

summerwind — Thu, 08 Mar 2018 15:37:15 GMT

When I mouse over my forum nickname, next to notifications, I get a dropdown option to sign out.

Re: Moderators, may be silly question but...

Kitty Galore — Thu, 08 Mar 2018 15:48:10 GMT

@Ketrawrote:
Go up to the menu at the top left and click on the figure that looks like a person. It will then give you the option to sign out. I had the same problem.

@Ketra Thank you ! That worked 😺

Re: Moderators, may be silly question but...

Ketra — Thu, 08 Mar 2018 15:52:43 GMT

@Kitty Galore Great! I wasn’t sure it would because I use an IPAD.😺

Re: Moderators, may be silly question but...

Another new name Sue — Thu, 08 Mar 2018 18:08:01 GMT

I cannot sign in to see my orders. Something's wrong here!

Re: Moderators, may be silly question but...

Susan-QVC — Thu, 08 Mar 2018 18:22:40 GMT

@Another new name Sue I am sorry to hear this is a problem. You should try using another browser or clear the cookies and see if that helps.

Susan Q-Social

Re: Moderators, may be silly question but...

Kitty Galore — Fri, 09 Mar 2018 14:47:49 GMT

@Ketrawrote:
@Kitty Galore Great! I wasn’t sure it would because I use an IPAD.😺

@Ketra. Spoke to soon , now it doesn't work 😼. It comes up here on the forum , I can sign out here , but not on my account page . There simply is not a sign out ! I see the person icon but it doesn't show sign out. My name is not shown at the top as it used to be so I could bring down and click I know Sign out!!! I'm using an iPad as well . I don't get why they always have to change everything , I mean I don't see the reason unless it is just to change it for the sake of change 😠😠

Re: Moderators, may be silly question but...

Kitty Galore — Fri, 09 Mar 2018 14:50:40 GMT

@Susan-QVCwrote:
@Another new name Sue I am sorry to hear this is a problem. You should try using another browser or clear the cookies and see if that helps.

Susan Q-Social

Thanks , but that didn't work either. Maybe if the tech people just stopped with all the changes 😉. Thanks though for your reply

Re: Moderators, may be silly question but...

Ketra — Fri, 09 Mar 2018 17:11:50 GMT

@Kitty Galore At the top of this page, to the very left, there are 3 horizontal bars and menu is printed beneath them - click on those, then click on the man icon, and at the bottom of that menu it will say either “sign in” or “sign out”. It should work. Fingers crossed😉

Re: Moderators, may be silly question but...

Kitty Galore — Fri, 09 Mar 2018 20:27:51 GMT

@Ketrawrote:
@Kitty Galore At the top of this page, to the very left, there are 3 horizontal bars and menu is printed beneath them - click on those, then click on the man icon, and at the bottom of that menu it will say either “sign in” or “sign out”. It should work. Fingers crossed😉

@Ketra. thank you so much !! I got it now .......finally lol 😺

Re: Moderators, may be silly question but...

Ketra — Fri, 09 Mar 2018 22:29:47 GMT

Great! Don’t you just love website upgrades.🙄