topic EDD in Customer Care

EDD

equss — Thu, 15 Feb 2018 19:53:52 GMT

I placed an order this morning is March 5th for an in stock item. I live in the western United States and that is ridiculous. Not sure whether to cancel or hope for a miracle. Maybe customer service is able to offer an explanation?

Re: EDD

Melvin-QVC — Thu, 15 Feb 2018 20:03:20 GMT

@equss wrote:

I placed an order this morning is March 5th for an in stock item. I live in the western United States and that is ridiculous. Not sure whether to cancel or hope for a miracle. Maybe customer service is able to offer an explanation?

@equss I'm so sorry for any confusion with your order. When I place a "mock order" for you now, it shows the EDD to be 2/26. It may have just been a system error at the time you placed your order. It should correct itself. Once the item ships, you will receive an email, that way you can guage the arrival date. I hope this helps. Have a great day.

Melvin, Customer Care

Re: EDD

equss — Thu, 15 Feb 2018 20:06:24 GMT

@Melvin-QVC Thank you for the reply. The order stated the March date as well as the confirmation email....glad to hear it’s likely wrong.