topic Re: Moderators, Please!! in Customer Care

Moderators, Please!!

Patriot3 — Sat, 03 Feb 2018 15:01:26 GMT

Please, please, someone fix the Wish List. I have asked, as have so many others, to fix this. When I go to my WL to re-check and click on the item, it gives me no other info except colors and sizes. If I want to see any details, I have to enter the item #.

Then when the item comes up, and I click on the "click here" for size info, nothing comes up but a little white box w/a big red X.

The only answer I get from QVC is that they will forward to IT dept. Well, how long does it take to get to the IT dept and for them to do something about it??

I have no size info to go by and I am getting tired of going to my WL and having to again type in the item #. So what good is the WL.......absolutely nothing! Take care of your customers.......FIX IT!!

Geesh, so frustrating!!

Re: Moderators, Please!!

Anonymous — Sat, 03 Feb 2018 15:05:27 GMT

Hi @Patriot3 Thank you for posting. The IT Department is aware of the issues with the Wish List and they are working on it.

Re: Moderators, Please!!

Patriot3 — Sat, 03 Feb 2018 15:16:05 GMT

wrote:
Hi @Patriot3 Thank you for posting. The IT Department is aware of the issues with the Wish List and they are working on it.

Thanks, Alice and don't take this personally. I originally asked about this on Jan. 27 and nothing has been done about it yet. This has been going on for longer than Jan. 27. That's just when I first posted about it.

Re: Moderators, Please!!

Anonymous — Sat, 03 Feb 2018 15:30:10 GMT

Hi @Patriot3 I totally understand your furstration. This is taking a while and hopefully they will remedy this soon.