topic Is there an email address for Customer Care in Customer Care

Is there an email address for Customer Care

vickie25 — Wed, 08 Jun 2016 02:57:11 GMT

I wanted to know if there is an email address for Customer Care. Is there a generic address? I'm disappointed in how one of my messages was handled and wanted to get some more information via email.

Re: Is there an email address for Customer Care

Mz iMac — Wed, 08 Jun 2016 03:10:04 GMT

Scroll down to the bottom of this or any of QVC website pages.

See the Contact Us link?

Re: Is there an email address for Customer Care

sunshine45 — Wed, 08 Jun 2016 03:44:43 GMT

try

SOCIAL.TEAM @qvc.com

and

QVCSocialTeam@qvc.com

Re: Is there an email address for Customer Care

Beth-QVC — Wed, 08 Jun 2016 04:41:03 GMT

@vickie25

Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC

Re: Is there an email address for Customer Care

SharkE — Wed, 08 Jun 2016 12:58:25 GMT

@vickie25 wrote:
I wanted to know if there is an email address for Customer Care. Is there a generic address? I'm disappointed in how one of my messages was handled and wanted to get some more information via email.

Good luck like appealing a parking ticket. LOL

Re: Is there an email address for Customer Care

wildcat fan — Wed, 08 Jun 2016 13:24:48 GMT

@Beth-QVC wrote:
@vickie25
Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC

I've sent several emails to that address since last August, but they do not respond.

Re: Is there an email address for Customer Care

MonkeyToes — Wed, 08 Jun 2016 14:55:54 GMT

I had a problem recently. I contacted them via the qvcsocialteam email address, and they took care of it very quickly. They were great.

Re: Is there an email address for Customer Care

sunshine45 — Thu, 09 Jun 2016 03:09:08 GMT

@wildcat fan

try the first one i mentioned in my post also, to see if you can get a response. i have never had a problem with either.

Re: Is there an email address for Customer Care

vickie25 — Fri, 10 Jun 2016 03:05:15 GMT

@Beth-QVC wrote:
@vickie25
Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC

Thank you Beth

Re: Is there an email address for Customer Care

vickie25 — Fri, 10 Jun 2016 03:06:10 GMT

@wildcat fan wrote:
@Beth-QVC wrote:
@vickie25
Please send an email to QVCSocialTeam@qvc.com and the Social Team will be happy to assist you...Beth QVC
I've sent several emails to that address since last August, but they do not respond.

That is disappointing.