topic Re: Web Page Error - please fix in Customer Care

Web Page Error - please fix

ChynnaBlue — Wed, 01 Jun 2016 23:29:48 GMT

Please check the Options displays on the new web pages. You can start with item number A258166, Josie Maran 19-oz Whipped Body Butter When I hover over each choice, a thumbnail pops up and covers up the scent name. You have to try and look real fast before the image appears or you have no idea what you're ordering. This needs to be fixed ASAP and you should check to see where else it happens. Can you make the image appear below the icon instead of over it? It happens with some if the icons, but not the three onn the far right. This screen shot is from the Chrome browser.

Re: Web Page Error - please fix

azgal — Wed, 01 Jun 2016 23:30:22 GMT

I noticed that too. Thanks for reporting it.

Re: Web Page Error - please fix

Mz iMac — Wed, 01 Jun 2016 23:47:32 GMT

These screenshots are from Firefox browser on a Mac...

Re: Web Page Error - please fix

bordercollielover — Wed, 01 Jun 2016 23:48:41 GMT

It happened to me, too.

Re: Web Page Error - please fix

Serendipity — Thu, 02 Jun 2016 06:22:27 GMT

@ChynnaBlue Thanks for reporting this. Same thing on Safari on Mac.

Re: Web Page Error - please fix

ECBG — Fri, 03 Jun 2016 04:05:47 GMT

@ChynnaBlue@Serendipity@bordercollielover@Mz iMac@azgalI just "played" with choices, and when the first item came up over the color, I clicked at that one to look at it. Wnen I dropped back down to the next color, I could then see everything as we used to. You just need to click that first one away.

Added-I'm on a desk top.

Re: Web Page Error - please fix

aprimo — Thu, 02 Jun 2016 23:19:46 GMT

That happens to me all the time too. I find it quite annoying. FYI, I use Google Chrome.

Re: Web Page Error - please fix

Serendipity — Fri, 03 Jun 2016 02:14:37 GMT

It happens for waitlist items and sold out too -- and you can't click those away (not that one should have to for the others either) -- so you can't see the names of the corresponding items. A bit frustrating.

Re: Web Page Error - please fix

Krissyo — Fri, 03 Jun 2016 19:01:15 GMT

I have noticed that it does it with colors of clothing also.

Re: Web Page Error - please fix

Anonymous — Fri, 03 Jun 2016 19:33:45 GMT

Thank you so much @ChynnaBlue. I have sent this to our IT Department for research.