https://community.qvc.com/t5/Customer-Care/Turnaround-Time-and-Customer-Service-Declining/m-p/4280690#M19356 <P>What is happening with the Customer Service at QVC?&nbsp; I' ve noticed it takes longer to receive packages and have encountered several mistakes in the past few months.&nbsp;&nbsp;</P><P>Also, whenever I return something, I always check the area asking that I be notified via email when return is processed -in the past, I always received an email promptly when the return was received and a refund issued.&nbsp; Now, it NEVER happens - why bother to offer this option if it is ignored? Just seems like customer service in the shipping department is beginning to deteriorate.&nbsp;</P> Sun, 10 Dec 2017 20:40:51 GMT movielover 2017-12-10T20:40:51Z https://community.qvc.com/t5/Customer-Care/Turnaround-Time-and-Customer-Service-Declining/m-p/4280690#M19356 <P>What is happening with the Customer Service at QVC?&nbsp; I' ve noticed it takes longer to receive packages and have encountered several mistakes in the past few months.&nbsp;&nbsp;</P><P>Also, whenever I return something, I always check the area asking that I be notified via email when return is processed -in the past, I always received an email promptly when the return was received and a refund issued.&nbsp; Now, it NEVER happens - why bother to offer this option if it is ignored? Just seems like customer service in the shipping department is beginning to deteriorate.&nbsp;</P> Sun, 10 Dec 2017 20:40:51 GMT https://community.qvc.com/t5/Customer-Care/Turnaround-Time-and-Customer-Service-Declining/m-p/4280690#M19356 movielover 2017-12-10T20:40:51Z