topic Re: Nintendo Switch Still Processing in Customer Care

Nintendo Switch Still Processing

GHunter — Fri, 08 Dec 2017 19:11:01 GMT

I ordered a nintendo Switch for a Christmas gift on November 29th. When I check the order status for EDD (Dec. 8th) it has never changed from processing. I recieved an email stating my billing address did not match my card info, so I updated it and no one has called me to verify this. Now my EDD is (Dec. 18th).....I'm starting to get nervous. . .called customer service more than 10 times but they just repeated what was on my computer. No help. If there are any suggestions on who to contact please advise. Also if there is any QVC personnel reading this can u look into this. Thx. Happy holiday to all

Re: Nintendo Switch Still Processing

Florida from VA — Sun, 10 Dec 2017 15:27:25 GMT

I'm sorry, I feel the same pain! I ordered a Duraflame heater way back, it was in processing for over a week, then went to "back order". I called and chatted tons of times, now it is back in "processing" as of Dec 6, still in the same spot. Again, called and chatted, same response. I wanted this for a Christmas gift, I suggest you go to Plan B and buy somewhere else, and if it comes in, return it. Don't know what else to tell you, too bad this happened to you (and me).

Re: Nintendo Switch Still Processing

Beth-QVC — Sun, 10 Dec 2017 15:42:35 GMT

@GHunter

I am sending you an email...

Beth QVC

Re: Nintendo Switch Still Processing

jesmann — Fri, 15 Dec 2017 21:11:47 GMT

@GHunter just curious was yours resolved? I gave up