topic Re: Why Does QVC Offer Paypal?? in Customer Care

Why Does QVC Offer Paypal??

Pecky — Sat, 02 Dec 2017 18:21:24 GMT

I have paypal credit and I wanted to use it for a purchase. When I chose it for payment they asked for DOB & ss# like I was applying for it. I did a live chat with someone and told them that I wanted to use my paypal but it looked as if I was applying for it. She assured me that they were just verifying my account and not applying. I tried again and the samething they wanted me to check the box agreeing to applying . I again did a chat with someone else and I was told that they couldn't use my existing account that I would need to apply to use for QVC purchases. Why doesn't QVC have it like many other places that if you click on using paypal it takes you to to paypal? They shouldn't even offer it.

Re: Why Does QVC Offer Paypal??

spot555 — Sat, 02 Dec 2017 18:24:57 GMT

I tried using it once, & I don't understand this Paypal method. All I know is that it's not the same way Paypal normally works.

Re: Why Does QVC Offer Paypal??

BirkiLady — Sat, 02 Dec 2017 18:32:55 GMT

Wasn't aware QVC offered PayPal. Sounds like QVC isn't interested in having customers use that method of payment. Perhaps QVC isn't interested in utilizing it often? Remember it costs QVC to use PayPal. They would prefer you use the QCard or your credit card. It is interesting that none of the hosts mention PayPal as an option.

Re: Why Does QVC Offer Paypal??

Kim-QVC — Sat, 02 Dec 2017 18:52:27 GMT

Hi @Pecky @BirkiLady @spot555 - Thank you for posting in our Customer Care folder today. I was able to find this information about using Paypal as payment with us - Paying with Paypal the terms & conditions link is also available.

Thank you for posting and shopping with us!

~Kim

Re: Why Does QVC Offer Paypal??

sunshine45 — Sat, 02 Dec 2017 19:01:23 GMT

i use paypal credit sometimes. it is easy to use.

when i pay with that, i then check out when the charge appears on my paypal homepage. once it shows up i immediately pay it by transferring money from my paypal account to my paypal credit account.

Re: Why Does QVC Offer Paypal??

Pecky — Sat, 02 Dec 2017 19:09:47 GMT

@sunshine45 Do you use it from QVC? When I tried it was going apply for a paypal account which I already have. It wouldn't take me to paypal like the other places do.

Re: Why Does QVC Offer Paypal??

Pecky — Sat, 02 Dec 2017 19:13:43 GMT

@Kim-QVC Thanks Kim, but when picked to use my paypal it asked for me to consent applying for credit. It made it look like I was apply for credit. As mentioned earlier a CS person I spoke with said that I couldn't use my existing account.

Re: Why Does QVC Offer Paypal??

sunshine45 — Sat, 02 Dec 2017 19:26:05 GMT

@Pecky wrote:
@sunshine45 Do you use it from QVC? When I tried it was going apply for a paypal account which I already have. It wouldn't take me to paypal like the other places do.

@Pecky

i get the "you are applying for credit" box that pops up each time, but once i click on the "accept" button it then takes me to my order page. i have my paypal credit information stored on qvc.

Re: Why Does QVC Offer Paypal??

avid shopper — Sat, 02 Dec 2017 19:45:14 GMT

why so much confusion on PAYPAL? make it customer user friendly as it is on every other site!

Re: Why Does QVC Offer Paypal??

Drythe — Sat, 02 Dec 2017 19:51:38 GMT

I prefer to use PayPal, but have never been able to with the Q. I don’t want PayPay credit, just direct PayPal.

Re: Why Does QVC Offer Paypal??

software — Sat, 02 Dec 2017 22:43:36 GMT

@avid shopper wrote:
why so much confusion on PAYPAL? make it customer user friendly as it is on every other site!

Maybe because Q wants you to use their credit

Re: Why Does QVC Offer Paypal??

I am still oxox — Sat, 02 Dec 2017 23:06:58 GMT

@spot555

It is not the usual Paypal, it is PayPal Credit, or Bill me later.

It does not work the same as PayPal, I use my PayPal in in situations where I would rather not use a bank card.

I wish more companies took it

@spot555 wrote:
I tried using it once, & I don't understand this Paypal method. All I know is that it's not the same way Paypal normally works.

Re: Why Does QVC Offer Paypal??

Kachina624 — Sun, 03 Dec 2017 00:40:27 GMT

@avid shopper wrote:
why so much confusion on PAYPAL? make it customer user friendly as it is on every other site!

@avid shopper. PayPal Credit is not the same as the PayPal you use on other sites. I accidentally signed up for it and when I discovered it's more like a credit card, I canceled the account. It seems like you make payments and interest is charged on your unpaid balance.

Re: Why Does QVC Offer Paypal??

SarahW — Sun, 03 Dec 2017 01:19:28 GMT

@BirkiLady wrote:
Wasn't aware QVC offered PayPal. Sounds like QVC isn't interested in having customers use that method of payment. Perhaps QVC isn't interested in utilizing it often? Remember it costs QVC to use PayPal. They would prefer you use the QCard or your credit card. It is interesting that none of the hosts mention PayPal as an option.

It costs QVC when you use a credit card, too. Of course, I'm sure they pass that cost along to the customer.

Re: Why Does QVC Offer Paypal??

sunshine45 — Sun, 03 Dec 2017 02:57:13 GMT

@Kachina624 wrote:
@avid shopper wrote:
why so much confusion on PAYPAL? make it customer user friendly as it is on every other site!
@avid shopper. PayPal Credit is not the same as the PayPal you use on other sites. I accidentally signed up for it and when I discovered it's more like a credit card, I canceled the account. It seems like you make payments and interest is charged on your unpaid balance.

just a FYI......yes, it is a line of credit, BUT you dont HAVE to make payments or pay interest. you can immediately pay off the "charge" by moving your money from paypal to paypal credit......via your paypal homepage.

Re: Why Does QVC Offer Paypal??

Drythe — Sun, 03 Dec 2017 04:22:30 GMT

@sunshine45 wrote:
@Kachina624 wrote:
@avid shopper wrote:
why so much confusion on PAYPAL? make it customer user friendly as it is on every other site!
@avid shopper. PayPal Credit is not the same as the PayPal you use on other sites. I accidentally signed up for it and when I discovered it's more like a credit card, I canceled the account. It seems like you make payments and interest is charged on your unpaid balance.

just a FYI......yes, it is a line of credit, BUT you dont HAVE to make payments or pay interest. you can immediately pay off the "charge" by moving your money from paypal to paypal credit......via your paypal homepage.

@sunshine45 I believe you are totally correct. But, that is just one more step I wouldn’t have to take if the Q would allow it to go directly to the bank account I have already set up for PAyPal the way other vendors do. 👛

Re: Why Does QVC Offer Paypal??

Moonchilde — Mon, 04 Dec 2017 05:38:27 GMT

The way my Paypal account is set up, it’s all one. When a purchase goes to my Paypal page, I have the choice, right at purchase, to use Paypal Credit OR any credit cards I’ve put on Paypal, OR my bank account. I have the choice of which to use.

Re: Why Does QVC Offer Paypal??

Pecky — Mon, 04 Dec 2017 13:33:18 GMT

@Moonchilde wrote:
The way my Paypal account is set up, it’s all one. When a purchase goes to my Paypal page, I have the choice, right at purchase, to use Paypal Credit OR any credit cards I’ve put on Paypal, OR my bank account. I have the choice of which to use.

@MoonchildeThat is how my accout is set up. I have many options. When trying to use QVC's version of paypal, it is like you are applying for PayPal. It is nothing like using it at other places. I don't have any issues using it with the other shopping channels. You chose PayPal and bam it takes you to your account.

Re: Why Does QVC Offer Paypal??

Lipstickdiva — Mon, 04 Dec 2017 16:43:37 GMT

I have a Paypal account but not a Paypal credit account nor do I want one.

HSN accepts regular Paypal which I use often when shopping with them.

Re: Why Does QVC Offer Paypal??

sunshine45 — Tue, 05 Dec 2017 02:01:55 GMT

@Moonchilde wrote:
The way my Paypal account is set up, it’s all one. When a purchase goes to my Paypal page, I have the choice, right at purchase, to use Paypal Credit OR any credit cards I’ve put on Paypal, OR my bank account. I have the choice of which to use.

@Moonchilde

mine is set up that way also, but NOT when paying on qvc......it just goes right to my paypal credit account. qvc does not accept paypal, but does accept paypal credit.