topic Re: Automated bill payments in Customer Care

Automated bill payments

frenchie — Fri, 01 Dec 2017 20:00:00 GMT

What number do I call to do this without charges? I was shut out of my account

long ago and have been mailing my payment. What will I be asked? I am hard of hearing. Thanks.

Re: Automated bill payments

Kim-QVC — Fri, 01 Dec 2017 20:07:16 GMT

@frenchie wrote:

What number do I call to do this without charges? I was shut out of my account

long ago and have been mailing my payment. What will I be asked? I am hard of hearing. Thanks.

Hi @frenchie Thank you for posting in our forums. If reffering to the QCard, the number to call is CS Phone Information 1-877-490-1787 (answered by Synchrony Bank). Hope that helps. Do you need help logging into you QVC Customer account to see your orders? I can help with that and send you reset information. If you need to chat directly with us, without posting personal information here, please email me at QVCSocialTeam@qvc.com.

~Kim

Re: Automated bill payments

frenchie — Fri, 01 Dec 2017 20:15:58 GMT

Hi Kim, I have no problem getting into my account, just can't pay my bill. My answers are always rejected. I have been a customer since the beginning.

Re: Automated bill payments

mac116 — Sat, 02 Dec 2017 01:01:00 GMT

I stopped using my Qcard a few years ago because of difficulty seeing and paying my bill online. I too was always locked out.

Re: Automated bill payments

deeva — Sat, 02 Dec 2017 19:11:38 GMT

I used to pay through Syncrony Bank, but then I swtiched to paying through my banks online bill pay. No more worries about being locked out.