https://community.qvc.com/t5/Customer-Care/Terrific-Customer-Service/m-p/4248622#M18775 <P>I have never had a less than excellent experience with Q CS whether it was a package I did not receive, one I received that should have gone to another customer or another version of human error including mine. That is one of the most important things that brings me back.&nbsp;</P> Mon, 27 Nov 2017 04:47:55 GMT jewel3 2017-11-27T04:47:55Z https://community.qvc.com/t5/Customer-Care/Terrific-Customer-Service/m-p/4248036#M18772 <P><FONT face="arial,helvetica,sans-serif" size="4"><STRONG>Once again I must thank qvc and cs. I was refunded $48 on 2 Northern Nights blankets due to Black Friday pricing.&nbsp;</STRONG></FONT></P><P><FONT face="arial,helvetica,sans-serif" size="4"><STRONG>Very generous policy, refund done graciously.</STRONG></FONT></P><P>&nbsp;</P><P><FONT face="arial,helvetica,sans-serif" size="4"><STRONG>Thank You qvc.</STRONG></FONT></P> Sun, 26 Nov 2017 23:56:52 GMT https://community.qvc.com/t5/Customer-Care/Terrific-Customer-Service/m-p/4248036#M18772 IMW 2017-11-26T23:56:52Z https://community.qvc.com/t5/Customer-Care/Terrific-Customer-Service/m-p/4248622#M18775 <P>I have never had a less than excellent experience with Q CS whether it was a package I did not receive, one I received that should have gone to another customer or another version of human error including mine. That is one of the most important things that brings me back.&nbsp;</P> Mon, 27 Nov 2017 04:47:55 GMT https://community.qvc.com/t5/Customer-Care/Terrific-Customer-Service/m-p/4248622#M18775 jewel3 2017-11-27T04:47:55Z