topic Asking for security code on cc in Customer Care

Asking for security code on cc

Kitty Galore — Sun, 19 Nov 2017 22:29:17 GMT

I'm not comfortable with this . I had to put it in to complete my order which btw did t go through. I know for a fact there are funds to cover $5.00 !! Is this so ething new asking us to put security code in to complete cc orders ? Can a customer service rep please answer that for me ? Maybe it's be sues the time of year, holidays and all . I'm not doing it again don't need all my info out there.

Re: Asking for security code on cc

Beth-QVC — Sun, 19 Nov 2017 22:35:10 GMT

@Kitty Galore

I am sorry for the inconvenience but we do run random security checks throughout the year where we ask for the customer to provide the security digits. Once they are entered we can no longer see them.

Also if there is an address change for the item to ship to (as in a gift) you will always be asked for the security digits.

Beth QVC

Re: Asking for security code on cc

Kitty Galore — Sun, 19 Nov 2017 22:40:01 GMT

@Beth-QVC wrote:
@Kitty Galore
I am sorry for the inconvenience but we do run random security checks throughout the year where we ask for the customer to provide the security digits. Once they are entered we can no longer see them.
Also if there is an address change for the item to ship to (as in a gift) you will always be asked for the security digits.
Beth QVC

Thank you Beth I appreciate the answer. I do feel better about it now. I'm guessing I wo t be asked each and every time then otherwise I have go and look it up .

thanks again

Re: Asking for security code on cc

Coquille — Sun, 19 Nov 2017 23:23:35 GMT

@Kitty Galore Unfortunately, these days everyone asks for the security code. Makes me uncomfortable but if I want to use my cc, no choice. My daughter says, it doesn't make a difference because all of our info is out there anyway. Take care.

Re: Asking for security code on cc

Marp — Mon, 20 Nov 2017 01:19:59 GMT

Presumably having the security code means the person placing the order has physical possession of the card and is an authorized user not just someone that happened to learn the card account number and cardholder's name.

Re: Asking for security code on cc

KathyPet — Mon, 20 Nov 2017 02:07:47 GMT

@Marp wrote:
Presumably having the security code means the person placing the order has physical possession of the card and is an authorized user not just someone that happened to learn the card account number and cardholder's name.

Exactly! I love it when I am asked for my security code. credit card thieves have various ways to,steal,your CC number and expiration date. The only thing they cannot duplicate when they steal that information is that 3 digit code number. Entering that number shows that the person using it has physical possession of the card.

Re: Asking for security code on cc

jackthebear — Mon, 20 Nov 2017 12:12:09 GMT

at the Dr last week I used my Amex to pay and the receptionist used the wrong security code twice and it was declined. she looked at the back not the front. dumb

Of course, I know for 100% percent there was nothing wrong, at home I called and AX told me that was the reason for the rejection.

security code is used to be sure you and I actually have the code in our hands

Re: Asking for security code on cc

Lipstickdiva — Mon, 20 Nov 2017 20:48:34 GMT

I'm uncomfortable if they don't ask for a code.

Re: Asking for security code on cc

Kitty Galore — Mon, 20 Nov 2017 23:19:45 GMT

Thank you all for posting. It certainly does make sense especially this time of year.