topic Re: December Insider link doesn't work in Customer Care

December Insider link doesn't work

CalminHeart — Wed, 15 Nov 2017 21:05:49 GMT

I received an email with a link to the December Insider. The link doesn't work. Can you send it to me again?

Re: December Insider link doesn't work

2blonde — Wed, 15 Nov 2017 21:10:03 GMT

@CalminHeart I just tried mine, and it works fine. I'm on a desktop using Explorer.

Re: December Insider link doesn't work

Tuppermore — Wed, 15 Nov 2017 21:16:14 GMT

I haven't gotten the link for 2 months and the last one (September) I got didn't work. The new InsideQ is not a replacement for the Insider. It is a very poor substitute and isn't worth my time. This is a BIG mistake by the powers that be at the Q.

Re: December Insider link doesn't work

sunshine45 — Wed, 15 Nov 2017 21:24:20 GMT

i have the online magazine bookmarked from years ago. i click on it, go to archives, and then see the december 2017 edition. not sure if this will be the last one like this or not?

Re: December Insider link doesn't work

mac116 — Wed, 15 Nov 2017 23:36:39 GMT

I did not get the December Insider email link, but received the Insider magazine for years. ????? Is it possible to share the link?

Re: December Insider link doesn't work

mac116 — Wed, 15 Nov 2017 23:44:41 GMT

Oooops, I found the email in my trash...nevermind

Re: December Insider link doesn't work

Melvin-QVC — Thu, 16 Nov 2017 22:11:23 GMT

@CalminHeart wrote:

I received an email with a link to the December Insider. The link doesn't work. Can you send it to me again?

@CalminHeart I'm sorry we are not able to have it sent again. The magazine can now be viewed on QVC.com. Use the search field and type "insideQ".

Melvin, Customer Care

Re: December Insider link doesn't work

TY — Fri, 17 Nov 2017 00:55:41 GMT

@Melvin-QVC wrote:
@CalminHeart wrote:
I received an email with a link to the December Insider. The link doesn't work. Can you send it to me again?
@CalminHeart I'm sorry we are not able to have it sent again. The magazine can now be viewed on QVC.com. Use the search field and type "insideQ".

Melvin, Customer Care

@Melvin-QVC

@CalminHeart

The December Insider magazine certainly isn't the same as the new InsideQ version. Why does QVC tell the customer that they are the same? They aren't the same and it's obvious. Where are the various articles from the Insider as they all haven't been moved over to the InsideQ page.

Look at the difference:

Insider December 2017 - page view version

http://wcv2.com/publication/index.php?i=226253&m=&l=&p=1&pre=&ver=html5#{"issue_id":"450100","page":0}

InsideQ

http://www.qvc.com/content/insideq/insideq.html?redirectTerm=InsideQ

The only new thing I see on the InsideQ is that they have a grayed out area that has TSV presale access that won't start until November 19.

Re: December Insider link doesn't work

CalminHeart — Fri, 17 Nov 2017 12:00:52 GMT

@TY wrote:
@Melvin-QVC wrote:
@CalminHeart wrote:
I received an email with a link to the December Insider. The link doesn't work. Can you send it to me again?
@CalminHeart I'm sorry we are not able to have it sent again. The magazine can now be viewed on QVC.com. Use the search field and type "insideQ".

Melvin, Customer Care
@Melvin-QVC
@CalminHeart

The December Insider magazine certainly isn't the same as the new InsideQ version. Why does QVC tell the customer that they are the same? They aren't the same and it's obvious. Where are the various articles from the Insider as they all haven't been moved over to the InsideQ page.

Look at the difference:

Insider December 2017 - page view version

http://wcv2.com/publication/index.php?i=226253&m=&l=&p=1&pre=&ver=html5#{"issue_id":"450100","page":0}

InsideQ

http://www.qvc.com/content/insideq/insideq.html?redirectTerm=InsideQ

The only new thing I see on the InsideQ is that they have a grayed out area that has TSV presale access that won't start until November 19.

Thank you for the link. It looks like another boring month.

Re: December Insider link doesn't work

I am still oxox — Fri, 17 Nov 2017 12:09:00 GMT

I do not understand the Insider was opened up to everyone but yet the link is not given out, I was sent the paper version, infant I got two copies of the Nov issue. Why is the information such a secret, it not like the plans to a military plane are part of the publication

Re: December Insider link doesn't work

jackthebear — Fri, 17 Nov 2017 12:11:28 GMT

@I am still oxox wrote:
I do not understand the Insider was opened up to everyone but yet the link is not given out, I was sent the paper version, infant I got two copies of the Nov issue. Why is the information such a secret, it not like the plans to a military plane are part of the publication

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