topic Re: IN PROCESS in Customer Care

IN PROCESS

katte — Thu, 09 Nov 2017 17:12:22 GMT

I am a little frustrated as an order I placed six days ago is still "in process" and orders that I placed after this one have been shipped. I was wondering why it is taking so long to process this order?

Re: IN PROCESS

Susan-QVC — Thu, 09 Nov 2017 17:37:19 GMT

@katte Good Afternoon,

I am sending you an email regarding the delayed processing time.

Susan Q-Social

Re: IN PROCESS

cookie16 — Thu, 09 Nov 2017 17:56:47 GMT

I ordered the 6" luminaras in the Tuesday show. That evening I tried to cancel, noting it said "in process." I was unable to cancel and now it is Thursday and it still says in process. Very annoying.

Re: IN PROCESS

katte — Thu, 09 Nov 2017 19:09:38 GMT

@Susan-QVC wrote:
@katte Good Afternoon,
I am sending you an email regarding the delayed processing time.
Susan Q-Social

I received your email. You still did not reference when this will be shipped. Could you give me a time frame?