topic Re: not yet fixed? in Customer Care

not yet fixed?

freakygirl — Wed, 25 May 2016 17:37:47 GMT

I'm still having problems posting anything here. is it just me or is it QVC's site? I can't quote or make any corrections and the screen page is huge. is anyone in the Q doing something to remedy this?

Re: not yet fixed?

mzlg — Wed, 25 May 2016 17:43:28 GMT

The problem that I am still having is no drop down list for the @. Hopefully, it will be corrected soon. Thanks in advance!

Re: not yet fixed?

Eva-QVC — Wed, 25 May 2016 17:52:32 GMT

@freakygirl wrote:

I'm still having problems posting anything here. is it just me or is it QVC's site? I can't quote or make any corrections and the screen page is huge. is anyone in the Q doing something to remedy this?

Hello @freakygirl 7 @mzlg - Can you tell me what devices you are using? Desktop/iphone/ipad/tablet?

Re: not yet fixed?

butterfly123 — Wed, 25 May 2016 18:00:47 GMT

@Eva-QVC

I am using an IPad and can't finish posts or go back and edit either

Thank You

Re: not yet fixed?

mzlg — Wed, 25 May 2016 18:06:36 GMT

@Eva-QVC, HP Laptop (or is that considered a Desktop?) Thank you for your response ... I have read some other posts/comments that there still is/are some on-going issues that the Q is trying to correct ... so my situation is just lumped up with those & it is not a big deal ... I am able to type in the individual's name after the @ ... it is just that I/we have become spoiled with these various shortcuts. Thank you again and have a good day.

P.S. ... so far I have not had a problem with editing ... just did it!

Re: not yet fixed?

ChynnaBlue — Wed, 25 May 2016 18:13:15 GMT

@mzlg wrote:
@Eva-QVC, HP Laptop (or is that considered a Desktop?) @ Thank you for your response ... I have read some other posts/comments that there still is/are some on-going issues that the Q is trying to correct ... so my situation is just lumped up with those & it is not a big deal ... I am able to type in the individual's name after the @ ... it is just that I/we have become spoiled with these various shortcuts. Thank you again and have a good day.

P.S. ... so far I have not had a problem with editing ... just did it!

Laptops and desktops use the desktop version of the site, while mobile devices use a mobile version, which is why they need that. They also need to know which operating system you use, so HP lets them know that you're probably using Windows vs Mac, but doesn't tell them which version - Windows 7, 10, etc.

If you ask for help, it's always good to include the computer/mobile device type, the operating system, and the browser you are using. That will help anyone else help you.

Re: not yet fixed?

Mz iMac — Wed, 25 May 2016 20:17:49 GMT

@ChynnaBlue wrote:
If you ask for help, it's always good to include the computer/mobile device type, the operating system, and the browser you are using. That will help anyone else help you.

Re: not yet fixed?

freakygirl — Wed, 25 May 2016 20:26:41 GMT

hey Eva-QVC! I'm using an iPhone. thanx for asking. I hope there's a fix in sight!

Re: not yet fixed?

Kachina624 — Wed, 25 May 2016 22:10:18 GMT

I'm using a Samsung pad and can't do any editing. I'm happy to report that the hearts I give are now hearts and not thumbs up.

Re: not yet fixed?

handygal2 — Wed, 25 May 2016 22:45:55 GMT

I use an iPad, and l can't edit while posting unless l backspace, and in some cases that means practically starting from scratch. The cursor won't appear. And after the post is submitted, l can't edit it at all. It has been this way since last weekend.

Re: not yet fixed?

SeaMaiden — Wed, 25 May 2016 23:51:10 GMT

@handygal2 wrote:
I use an iPad, and l can't edit while posting unless l backspace, and in some cases that means practically starting from scratch. The cursor won't appear. And after the post is submitted, l can't edit it at all. It has been this way since last weekend.

@handygal2 You said it to a T. I am getting tired of it.

Re: not yet fixed?

Genny1 — Fri, 27 May 2016 01:29:40 GMT

yep.....I have been having the same problems on my iPad...all week.

Re: not yet fixed?

Caaareful Shopper — Fri, 27 May 2016 13:18:43 GMT

@Eva-QVC I'm still have formatting problems as well. No change. I'm using my iPad, if that helps.

Re: not yet fixed?

nomless — Fri, 27 May 2016 13:45:30 GMT

I can't edit with either of my tablets....one is a Lenovo, the other isa a LePan. Often, I can't reply in the main reply box and have it use the quick reply box. The problem has been occurring for at least a week.

Re: not yet fixed?

JustJazzmom — Sat, 28 May 2016 16:56:34 GMT

I'm on an I Pad Mini 4 and the only way I can edit is using the backspace button. Still cannot copy and paste links either into posts and one unique thing: when I heart a post if I touch the heart again, I can 'unheart it' without going through the 'revoke my hearts' menu.