topic Re: Mods, help! This package just keeps going back and forth? in Customer Care

Mods, help! This package just keeps going back and forth?

1Professor — Sun, 24 Sep 2017 16:13:47 GMT

Ordered some time ago, this package just keeps going back and forth between destinations.

Re: Mods, help! This package just keeps going back and forth?

Kachina624 — Sun, 24 Sep 2017 22:57:30 GMT

@1Professor The boys (and girls) in brown must be playing touch football with your package. Sounds like there was some kind of snafu that is hopefully straightened out.

Re: Mods, help! This package just keeps going back and forth?

SharkE — Mon, 25 Sep 2017 00:35:02 GMT

I can top that . I ordered a DVD set from Deep Discount it got sent out from Chicago, think it was. I'm in amarillo, Tx it got as close to me as Dallas and then it went back to Chicago and said "left on doorstep". So somebody got a pricey DVD set for free I guess.

they sent me a new DVD.

I tell you these people hauling mail............................................

Re: Mods, help! This package just keeps going back and forth?

Melvin-QVC — Mon, 25 Sep 2017 03:47:43 GMT

@1Professor wrote:

Ordered some time ago, this package just keeps going back and forth between destinations.

@1Professor I'm really sorry about that. We'll be happy to take a look at the order for you. Please email QVCSocialTean@qvc.com.

Melvin, Customer Care

Re: Mods, help! This package just keeps going back and forth?

1Professor — Mon, 25 Sep 2017 04:33:43 GMT

@Melvin-QVC: Just sent.

Re: Mods, help! This package just keeps going back and forth?

Nataliesgramma — Mon, 25 Sep 2017 09:47:01 GMT

I had something similar happen to me last year. I eventually got it.

I was just happy it wasn't anything breakable.....

Re: Mods, help! This package just keeps going back and forth?

IlliniGirl88 — Tue, 26 Sep 2017 15:31:25 GMT

@1Professor - Same thing is happening to me right now. Package was in my state, left my state, back in my state and UPS hasn't updated status. This has happened to me multiple times with only QVC shipped packages.

Re: Mods, help! This package just keeps going back and forth?

1Professor — Tue, 26 Sep 2017 22:19:10 GMT

@IlliniGirl88 wrote:
@1Professor - Same thing is happening to me right now. Package was in my state, left my state, back in my state and UPS hasn't updated status. This has happened to me multiple times with only QVC shipped packages.

@IlliniGirl88: Well, if it's any comfort, mine suddenly showed up. No prior tracking information that it even left the East Coast. I think UPS is not really scanning stuff much.

Re: Mods, help! This package just keeps going back and forth?

IlliniGirl88 — Tue, 26 Sep 2017 23:16:19 GMT

@1Professor wrote:
@IlliniGirl88 wrote:
@1Professor - Same thing is happening to me right now. Package was in my state, left my state, back in my state and UPS hasn't updated status. This has happened to me multiple times with only QVC shipped packages.
@IlliniGirl88: Well, if it's any comfort, mine suddenly showed up. No prior tracking information that it even left the East Coast. I think UPS is not really scanning stuff much.

@1Professor - I'm glad your delivery was finally delivered! Mine was in Atlanta, then spent yesterday in Alabama, then it arrived back in Atlanta, but tracking hasn't been updated since early this morning. I've had several QVC packages travel to numerous states, after it had already made it to my state. One went up and down the Eastern seaboard back and forth to NY, NJ, back to NY - it was crazy. I hope mine shows up before Friday, but I'm not holding my breath. It took long enough to even ship and now it's traveling the US.

Re: Mods, help! This package just keeps going back and forth?

Pearlee — Wed, 27 Sep 2017 00:16:18 GMT

@1Professor Now you will agree with the rest of us that Smart Post is a misnomer.

Big time!

Sorry that happened but I'm sure QVC will make it right for you.

Re: Mods, help! This package just keeps going back and forth?

1Professor — Wed, 27 Sep 2017 10:00:12 GMT

@Pearlee wrote:
@1Professor Now you will agree with the rest of us that Smart Post is a misnomer.
Big time!

Sorry that happened but I'm sure QVC will make it right for you.

@Pearlee: LOL!