topic Easy Pay Not Listed on Form in Customer Care

Easy Pay Not Listed on Form

Biftu — Mon, 25 Sep 2017 14:08:47 GMT

Recently received items are not reflecting the easy pays on my order form. When I look at my order on line it does show the number of easy pays but not the amount of each payment. This is something new since in the past my easy pays with the amount of each payment was listed on the form. This is very frustrating when I am going over my bill if I decide not to pay off the full amount and keep the easy pay option going. Sure I can divide the total by the amount if easy pays, but what a pain. Is anyone else seeing this?

Re: Easy Pay Not Listed on Form

KathyPet — Tue, 26 Sep 2017 22:30:25 GMT

I complained about this same thing and was told by customer service that the information would no longer be shown on the invoice you receive. JUst another way to make it more difficult for the customer.

Re: Easy Pay Not Listed on Form

Biftu — Fri, 29 Sep 2017 15:14:30 GMT

That is ridiculous. I always reconcile my bill and this just makes it more difficult. Really, how difficult can it be to list the easy pays.