topic ARNETTA in customer service ROCKS ! ! !. in Customer Care

ARNETTA in customer service ROCKS ! ! !.

q-girl — Wed, 13 Sep 2017 22:20:32 GMT

I just got off the phone with Arnetta in customer service. I also had an "exchange cancellation" misadventure, and also an order that was charged to a VISA gift card and shipped/voided ship (bottom line, it was never received). She fixed everything and was calm, friendly and customer focused throughout the entire conversation, despite the fact that I started out rather upset. Big thanks and much gratitude to Arnetta for outstanding service to this happy customer.

Hugs. . .

Re: ARNETTA in customer service ROCKS ! ! !.

Love my grandkids — Wed, 13 Sep 2017 22:51:38 GMT

How good of you to give praise to someone in CS. Too often they get bad mouthed and I've always had excellent dealings with them. Good for you!

Re: ARNETTA in customer service ROCKS ! ! !.

makena — Thu, 14 Sep 2017 03:40:01 GMT

@q-girl Recognition is such a rewarding thing for both the giver and receiver.