topic Re: QVC not working on Firefox web browser in Customer Care

QVC not working on Firefox web browser

MS44 — Mon, 04 Sep 2017 15:15:51 GMT

Anyone else having trouble getting QVC to work on Firefox? I was trying to order or do much of anything and was getting a "Bad Request" screen. Anyone else?

Re: QVC not working on Firefox web browser

sunshine45 — Mon, 04 Sep 2017 15:18:32 GMT

i am using firefox now on my lapop and not having any problems accessing qvc online. maybe try clearing your cookies and rebooting your computer?

Re: QVC not working on Firefox web browser

Kim-QVC — Mon, 04 Sep 2017 15:25:06 GMT

@MS44 wrote:

Anyone else having trouble getting QVC to work on Firefox? I was trying to order or do much of anything and was getting a "Bad Request" screen. Anyone else?

Hi @MS44 - thank you @sunshine45 for checking, I also checked here and did not had an issue. Perhaps a refresh will help. Thank you for posting about it so we can check on it. ~Kim

Re: QVC not working on Firefox web browser

MS44 — Mon, 04 Sep 2017 15:28:40 GMT

You were right! It was the cookies! Cleared em and they work now! Thanks!

Re: QVC not working on Firefox web browser

MS44 — Mon, 04 Sep 2017 15:29:37 GMT

It was the cookies! Feel free to delete this post! Don't want people getting confused!

Re: QVC not working on Firefox web browser

Ibby114 — Mon, 04 Sep 2017 16:42:06 GMT

For future reference-- accepting the browser updates can also help.