topic Re: Mods - How Is This Possible? in Customer Care

Mods - How Is This Possible?

Pearlee — Wed, 23 Aug 2017 15:23:45 GMT

http://www.qvc.com/LOGO-Lounge-by-Lori-Goldstein-French-Terry-Top-with-Print-and-Godets.product.A286986.html?sc=PRODFEED

This LOGO top was a One Day Only offering this past Monday Aug. 21 and aired in the LOGO Monday evening show starting at 8:00pm.

So today's Top Finds on Aug. 23rd list it at a One Day Only price which looks to me to be the same price as the ODO offering on Monday although I didn't order it so I can't say for sure but I think it's the same ODO price.

How is a One Day Only price offered again just two days later? Does One Day Only at QVC mean "until the day after tomorrow when it'll be this price again?"

Re: Mods - How Is This Possible?

x Hedge — Wed, 23 Aug 2017 04:28:14 GMT

You go get 'em, @Pearlee!

Re: Mods - How Is This Possible?

Kachina624 — Wed, 23 Aug 2017 04:50:34 GMT

@Pearlee They were counting on the customers not having such good memories. In other words they think we're stupid and nobody is keeping score. Au contraire; They should not underestimate. Poor mods.

Re: Mods - How Is This Possible?

kaydee50 — Wed, 23 Aug 2017 13:54:18 GMT

I guess according to QVC a "one day only" can have many one days!

Re: Mods - How Is This Possible?

Lipstickdiva — Wed, 23 Aug 2017 15:16:07 GMT

I'm confused. How can it be a Top Find on August 24th when today is only August 23?

It's possible it was a computer glitch and was never removed from the system at the ODO price. Similar to when they offer a TSV and the next day, late in the afternoon, the item is still in the system as a TSV at the TSV price.

Re: Mods - How Is This Possible?

Anonymous — Wed, 23 Aug 2017 15:17:31 GMT

Hi @Pearlee, @Lipstickdiva, @kaydee50, @Hippiified, @Kachina624 Thank you for your feedback. I will be happy to share it with our management team.

Re: Mods - How Is This Possible?

Pearlee — Wed, 23 Aug 2017 15:24:38 GMT

@Lipstickdiva wrote:
I'm confused. How can it be a Top Find on August 24th when today is only August 23?

It's possible it was a computer glitch and was never removed from the system at the ODO price. Similar to when they offer a TSV and the next day, late in the afternoon, the item is still in the system as a TSV at the TSV price.

@Lipstickdiva @Anonymous

Ooops - Lipstick Diva is right and I had my dates off by one - sorry.

It was an ODO in the evening LOGO show on Monday Aug. 21 and is a Top Find ODO again today on Aug. 23.

Thanks LipstickDiva for pointing this out. A small vacation trip threw off my dates!

The point is though, it was an ODO one day and again two days later. I edited my first post to fix the dates. The Monday and Wednesday parts are right even if the dates were wrong.