topic Re: What is QVC Insider? in Customer Care

What is QVC Insider?

plutoturtleneck — Tue, 22 Aug 2017 19:34:03 GMT

I saw a lot of people mention on other posts something about a magazine called QVC insider. What is that and how does one find out more information on how much it cost and how to sign up?

Re: What is QVC Insider?

Carol08 — Tue, 22 Aug 2017 19:40:18 GMT

It costs $36 to sign up for it, according to the Insider website.

Re: What is QVC Insider?

Carol08 — Tue, 22 Aug 2017 19:49:36 GMT

www.qvc.com/QVC-INSIDER-13-Month-Membership.product.W1214.html

Rating: 2.4 - ‎41 votes - ‎$36.00

The "Insider" just isn't worth the money. By the time mymagazine arrives in the mail, many of the items that I want are already gone. And the items that I do want ...

Re: What is QVC Insider?

MezzieStarr — Tue, 22 Aug 2017 19:53:51 GMT

It's an elusive "magazine" that only a few select receive . You can pre order some items that will be upcoming TSVs. It's free as far as I know.

I've been promised it by a few mods on here for over 2 years and have yet to see it. You are suppose to also get an email with a link to the current month but I don't get that either.

About a year ago I did some googling and found the link. I just use that now to see it.

Re: What is QVC Insider?

Barbara-QVC — Tue, 22 Aug 2017 19:54:12 GMT

@plutoturtleneck wrote:

I saw a lot of people mention on other posts something about a magazine called QVC insider. What is that and how does one find out more information on how much it cost and how to sign up?

Hi @plutoturtleneck

Welcome to our Forums!

The QVC Insider is now known as the InsideQ and it is a free subscription. The InsideQ catalog and email version provide customers with advanced TSVs all with Easy Pay installments along with behind-the-scenes articles about program hosts and guests, a program guide, and much more.

I would be more than happy to have our InsideQ team add you to the subscription list if you would like!

Barb

Customer Care

Re: What is QVC Insider?

plutoturtleneck — Tue, 22 Aug 2017 19:55:40 GMT

@Barbara-QVC Wow! Free? I'd love to be added to the subscription thank you!

Re: What is QVC Insider?

Mollyqr — Tue, 22 Aug 2017 19:57:44 GMT

Barbara.... I use to receive the Insider and for some reason don't anymore. Can I be added back to subscription also?

LouAnne

Re: What is QVC Insider?

MezzieStarr — Tue, 22 Aug 2017 20:01:11 GMT

I'd like to be added for the 10th time too.

Re: What is QVC Insider?

Barbara-QVC — Tue, 22 Aug 2017 20:06:35 GMT

@Carol08 wrote:

www.qvc.com/QVC-INSIDER-13-Month-Membership.product.W1214.html

Rating: 2.4 - ‎41 votes - ‎$36.00

The "Insider" just isn't worth the money. By the time mymagazine arrives in the mail, many of the items that I want are already gone. And the items that I do want ...

Hi @Carol08

I am so sorry for any confusion. There is no longer a charge for our current version of the InsideQ (which replaced the Insider).

I checked your account and I do not see that you have been charged for the Insider.

Barb

Customer Care

Re: What is QVC Insider?

Barbara-QVC — Tue, 22 Aug 2017 20:10:48 GMT

@plutoturtleneck wrote:

@Barbara-QVC Wow! Free? I'd love to be added to the subscription thank you!

Hi @plutoturtleneck

I have requested to have you added to the InsideQ mailing list. Please keep in mind that it can take up to 2 months to receive the 1st issue. Once the hardcopy arrives, you will then begin receiving the email link as well.

Have a great day!

Barb

Customer Care

Re: What is QVC Insider?

Barbara-QVC — Tue, 22 Aug 2017 20:12:52 GMT

@Mollyqr wrote:

Barbara.... I use to receive the Insider and for some reason don't anymore. Can I be added back to subscription also?

LouAnne

Hi @Mollyqr

I am sorry that you stopped receiving the InsideQ. I have requested to have you re-added to the mailing list. Please keep in mind that it can take up to 2 months to receive the 1st issue. Once the hardcopy arrives, you will then begin receiving the email link as well.

Have a great day!

Barb

Customer Care

Re: What is QVC Insider?

Carol08 — Tue, 22 Aug 2017 20:15:20 GMT

Barb - I found that charge listed on a Google search for Insider. It might be outdated. Why are some customers not allowed to sign up for InsideQ?

Re: What is QVC Insider?

Barbara-QVC — Tue, 22 Aug 2017 20:17:23 GMT

@MezzieStarr wrote:

I'd like to be added for the 10th time too.

Hi @MezzieStarr

I am sorry that you are having trouble receiving the InsideQ. Sometimes if you have a change on your account (such as a new billing address) it can impact your subscription.

I have requested to have you re-added to the InsideQ mailing list. Please keep in mind that it can take up to 2 months to receive the 1st issue. Once the hardcopy arrives, you will then begin receiving the email link as well.

Thanks for your patience!

Barb

Customer Care

Re: What is QVC Insider?

I am still oxox — Tue, 22 Aug 2017 20:29:59 GMT

@Carol08

It has been free for about 5 years and its is really not an exclusive publication, in fact I got mine in the mail earlier today

Re: What is QVC Insider?

Barbara-QVC — Tue, 22 Aug 2017 20:40:07 GMT

@Carol08 wrote:

Barb - I found that charge listed on a Google search for Insider. It might be outdated. Why are some customers not allowed to sign up for InsideQ?

Hi @Carol08

The InsideQ replaced the Insider program. Sorry for any confusion.

As Kim explained to you on another thread, 3 reasons that could prevent you from receiving the magazine are:

Reasons for Discontinued Mailings:

Do Not Mail/Contact: Customers who opt to put themselves on the QVC Do Not Mail or Do Not Contact lists will not receive the InsideQ.
Excessive Returns/Cancel Abusers: customers in these account scenarios will also stop receiving the InsideQ mailing.
Temporary promotion stops: some customers receive the InsideQ for a few months without requesting it as part of QVC's promotional efforts. These mailings can stop at any time.

I hope this helps.

Barb

Customer Care

Re: What is QVC Insider?

kidatheart — Tue, 26 Sep 2017 18:35:46 GMT

It's free and sent to your home. I have no idea how they choose to send ot. I assume you must have to order frequently to receive it since it would be extremely expensive to send to everyone!!!!!!

I received the October Inside Q a couple of weeks ago and the label was printed...YEAH. I sure hope I don't get dropped off the list because I really enjoy it.

I posted to this forum requesting it and thankfully It worked. THANK YOU QVC.

Re: What is QVC Insider?

BN MI — Tue, 26 Sep 2017 20:52:27 GMT

Hi Barbara customer care QVC Please sign me up for the Q insider magazine. Thank you. I used to get this years ago. Love it. Thank you.

Edited to remove personal information (email address)

Re: What is QVC Insider?

I am still oxox — Tue, 26 Sep 2017 20:36:40 GMT

SO WHY THE SECRET OVER THE ONLINE VERSION, ONLY A FEW SEEM PRIVY TO THE LINK.

Re: What is QVC Insider?

Pulue — Tue, 26 Sep 2017 20:43:35 GMT

Please sign me up for the Inside Q as well. Thank you

Re: What is QVC Insider?

Barbara-QVC — Tue, 26 Sep 2017 20:57:48 GMT

Hi @BN MI

I had responded to you on a different thread that I have sent a request to have you added to the InsideQ program.

I hope you enjoy!

Barb

Customer Care