topic Re: j347068 in Customer Care

j347068

Group 5 minus 1 — Fri, 04 Aug 2017 16:18:58 GMT

Ordered the above ring. I requested the blue topaz and when you click on BT a Turquoise stone is the ring that comes up. I hope I am not getting a Tur. stone.

Checked w/CS they were not able to help.

Re: j347068

2blonde — Fri, 04 Aug 2017 16:33:58 GMT

I think it's just a mistake on the website page. I noticed when I clicked on the topaz, it did say the size 5 was on waitlist, but the other sizes were still available, so I think it's just the picture that's wrong. Not like there never have been any errors on this website before.......

Re: j347068

Group 5 minus 1 — Fri, 04 Aug 2017 16:37:31 GMT

Thanks Blondie! I do appreciate the in put.

Re: j347068

Furgirl — Fri, 04 Aug 2017 17:38:56 GMT

It's been they way from the beginning. I don't know why they can't fix these things. I bought the blue topaz in this ring and I love it.

Re: j347068

Group 5 minus 1 — Fri, 04 Aug 2017 19:40:34 GMT

Thankx Furgirl!!

Re: j347068

Beth-QVC — Fri, 04 Aug 2017 20:02:29 GMT

@Group 5 minus 1

It looks like the same stone shows whether you click on the blue topaz or the tourquoise,correct? I will put in a request to check this out. Thank you for bringing this to our attention.

Beth QVC

Re: j347068

Group 5 minus 1 — Sat, 05 Aug 2017 11:35:30 GMT

Nothing says service like following through!! Thank you so much!