Annoyed

ceekay — Tue, 01 Aug 2017 22:13:48 GMT

I wa so excited to see the Denim & Co. 5 pocket leggings were back in stock (A94105) and there were 2 new colors (or colors that have not been offered for a couple of years). I ordered the navy ones last Friday but did not order the olive ones because I wanted to make sure they fit ok. They arrived today and fit as I hoped. I went and ordered the olive ones and noticed a buy one get $5 off additional pairs notice. I did not have to buy these last week but I was concerned the colors (particularly the navy) would sell out when presented (they were presented today). Also, because sizing is so varied sometimes I wanted to make sure they were still the same as previous ones I have purchased. So, I called CS to see if they would make a price adjustment and take off the extra $5 for the pair I purchased today. Yes I ordered on 2 different days - but only a few days apart. Most other stores would honor a reduction in price. And QVC has made adjustments in the past. CS informed me I had to buy both pairs on the same day in the same order. I do understand the concept but just find it annoying. Very annoying. Thanks for letting me vent.

Re: Annoyed

Wayne-QVC — Tue, 01 Aug 2017 22:46:28 GMT

@ceekay I'm so sorry about that. I took care of you I sent you an email explaining what I did. Have a great evening!

Re: Annoyed

ceekay — Tue, 01 Aug 2017 22:58:28 GMT

@Wayne-QVC - Thank you VERY much!

Re: Annoyed

Wayne-QVC — Tue, 01 Aug 2017 23:00:49 GMT

@ceekay You're welcome! It was my pleasure

Re: Annoyed

KLm — Wed, 02 Aug 2017 01:21:12 GMT

Wow! That was a nice thing to do.

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