topic Re: NO OPTION TO SELECT QVC ON PROGRAM GUIDE in Customer Care

NO OPTION TO SELECT QVC ON PROGRAM GUIDE

shoptheQ — Wed, 12 Jul 2017 14:10:41 GMT

On my Chrome. Only options are QVC2 QVC live or Beauty IQ.

Is this problem being fixed MODS ??

Re: NO OPTION TO SELECT QVC ON PROGRAM GUIDE

Anonymous — Wed, 12 Jul 2017 14:38:40 GMT

Hi @shoptheQ QVC Live would be what you are looking for if you want to watch regular QVC and the cooking shows. I hope this helps.

Re: NO OPTION TO SELECT QVC ON PROGRAM GUIDE

shoptheQ — Wed, 12 Jul 2017 15:43:18 GMT

I want to view products that were previously on air today. Example: go to Q website at 10AM my time & want to view products that were presented at 2AM my time. UNABLE TO VIEW ANY OF THOSE PRODUCTS. Only get what is on air NOW. The only options I can select form upper left corner of page are QVC LIVE;

QVC2 or BEAUTY IQ.

I am on a Chrome Notebook. Seems no one is understanding the problem. Hope this explanation is clear.

Re: NO OPTION TO SELECT QVC ON PROGRAM GUIDE

x Hedge — Wed, 12 Jul 2017 20:58:50 GMT

Hi @shoptheQ.

The regular ol' QVC you're looking for is the one listed as QVC Live.

I can get to your 2a.m. items two ways from the forums.

Above right, just below the shopping cart, is the menu for 'Shop QVC TV'.

Select 'Recently on Air', enter your correct time zone etc, and before you get down to the current show's items click/tap 'Shows on earlier today'.

Or, using 'Program Guide', find the program in question and click/tap 'See items from this show'.

Edit to add: Sorry @shoptheQ,

When I replied I wasn't aware this is another one of those selective glitches, like the 'military time', that's only appearing to a limited number of posters here.

Re: NO OPTION TO SELECT QVC ON PROGRAM GUIDE

Glamorous1 — Wed, 12 Jul 2017 17:31:07 GMT

On Safari, Items recently on-air is locked onto the 9am show. Can not view any items past this show as of 130P EST.