topic Re: Issue/Glitch with reviewing/reading product reviews... in Customer Care

Issue/Glitch with reviewing/reading product reviews...

Susan Louise — Sun, 02 Jul 2017 20:26:10 GMT

Over the past few days there seems to be a problem with ALL reviews of ALL products on QVC.com.

I have a laptop and have cleared my history/cookies/cache and restarted my laptop several times and the problem does not go away. It must be a problem on the site.

When viewing reviews, the very 1st review only has the text...not the title of the review or the reviewer. When I scroll down, the 1st title/reviewer belongs to the 1st text above it!!!

I went and tried to read all my reviews and it is all jumbled up.

Please send this issue to the tech team to fix...this problem is quite annoying!!!

Re: Issue/Glitch with reviewing/reading product reviews...

Beth-QVC — Sun, 02 Jul 2017 20:39:04 GMT

@Susan Louise

I am sorry for the inconvenience...I will report the issue to our IT Team and fingers crossed we can get a "quick fix"!

Beth QVC

Re: Issue/Glitch with reviewing/reading product reviews...

D Kay — Wed, 21 Feb 2018 20:04:25 GMT

I am also unable to access product reviews. Where it says to click on product reviews on another page, that doesn't work either.

Re: Issue/Glitch with reviewing/reading product reviews...

PatriciaG — Fri, 23 Feb 2018 00:20:53 GMT

I've had the same problem for awhile now.