https://community.qvc.com/t5/Customer-Care/Questions-On-Charges/m-p/3875327#M13353 <P>I just checked my Easy Payments online, it shows that an installment of $9.80 is past due but when I cross reference my credit card statement is shows that QVC charged that exact amount yesterday, so could this be a result of the technical issues you have been experiencing?</P><P>&nbsp;</P><P>Also, it shows that QVC charged my account $20.70, I have looked high and low for this amount and cannot match it up to anything I have ordered, I did order the Personal Cooler on QVC2 yesterday on easy pay, but the charge should have been $24.00 + some odd change and there is no charge for that, again is this a technical error?</P><P>&nbsp;</P><P>Please advise when you are able, I am sure you are ALL pulling your hair out at this point!</P><P>&nbsp;</P><P>Edit: &nbsp;I have no idea what is going on, but the Easy Pay that is showing Past Due on QVC's end that was on my statment this morning is now gone, so I went ahead and paid it, and the charge for $20.70 has dropped off of my credit card statement as well, so I guess I just continue to watch my credit card statment like a hawk and see what other mysteries might arise?</P> Wed, 28 Jun 2017 23:14:56 GMT CareBears 2017-06-28T23:14:56Z https://community.qvc.com/t5/Customer-Care/Questions-On-Charges/m-p/3875327#M13353 <P>I just checked my Easy Payments online, it shows that an installment of $9.80 is past due but when I cross reference my credit card statement is shows that QVC charged that exact amount yesterday, so could this be a result of the technical issues you have been experiencing?</P><P>&nbsp;</P><P>Also, it shows that QVC charged my account $20.70, I have looked high and low for this amount and cannot match it up to anything I have ordered, I did order the Personal Cooler on QVC2 yesterday on easy pay, but the charge should have been $24.00 + some odd change and there is no charge for that, again is this a technical error?</P><P>&nbsp;</P><P>Please advise when you are able, I am sure you are ALL pulling your hair out at this point!</P><P>&nbsp;</P><P>Edit: &nbsp;I have no idea what is going on, but the Easy Pay that is showing Past Due on QVC's end that was on my statment this morning is now gone, so I went ahead and paid it, and the charge for $20.70 has dropped off of my credit card statement as well, so I guess I just continue to watch my credit card statment like a hawk and see what other mysteries might arise?</P> Wed, 28 Jun 2017 23:14:56 GMT https://community.qvc.com/t5/Customer-Care/Questions-On-Charges/m-p/3875327#M13353 CareBears 2017-06-28T23:14:56Z