topic Re: How to ask about threads or posts removed in Customer Care

How to ask about threads or posts removed

hildyjohnson — Wed, 03 May 2017 15:45:35 GMT

What is the appropriate way to request info from the Q Social Team about threads or posts that are removed? I'm relatively new posting here and I'm unsure about the 'ins and outs' of this.

TIA!

Re: How to ask about threads or posts removed

Anonymous — Wed, 03 May 2017 15:50:43 GMT

Hi @hildyjohnson Thank you for writing. I spoke with the other moderators and we did not delete your post. We could not find it either. We forwarded this information to our management team to look into this for you. It looks as though your last few posts have disappeared and they were not deleted by the moderation team.

Re: How to ask about threads or posts removed

hildyjohnson — Wed, 03 May 2017 15:59:04 GMT

@Anonymous wrote:
Hi @hildyjohnson Thank you for writing. I spoke with the other moderators and we did not delete your post. We could not find it either. We forwarded this information to our management team to look into this for you. It looks as though your last few posts have disappeared and they were not deleted by the moderation team.

@Anonymous

Thank you!

I was so confused. I strive to meet your requirements for posting.

I do have a copy of my posts. I also can provide links (because the basic OP is still there) if that would help.

Re: How to ask about threads or posts removed

hildyjohnson — Wed, 03 May 2017 16:14:45 GMT

Here's the one I'm most interested in @Anonymous.

TOPIC:

"Words to use with caution: ‘But’"

I added spaces to the link so it won't be a clickable link:

https: // community.qvc.com /t5/Community-Chat/quot-Words-to-use-with-caution-But-quot/m-p/3738168#U3738168

Re: How to ask about threads or posts removed

Anonymous — Wed, 03 May 2017 16:20:53 GMT

Hi @hildyjohnson I can find the post when I search the title and it does say it is in Community Chat, however when I go to the Forum Community Chat I can not find it. Seems this is one for the IT Department! We will let you know when we have any more information.

Re: How to ask about threads or posts removed

hildyjohnson — Wed, 03 May 2017 17:29:19 GMT

@Anonymous wrote:
Hi @hildyjohnson I can find the post when I search the title and it does say it is in Community Chat, however when I go to the Forum Community Chat I can not find it. Seems this is one for the IT Department! We will let you know when we have any more information.

Thanks @Anonymous!

Re: How to ask about threads or posts removed

riley1 — Wed, 03 May 2017 21:59:22 GMT

@Anonymous - The thread is still there, I just saw when I was scrolling. Hope this helps