topic Re: Peter Thomas Roth TSV in Customer Care

Peter Thomas Roth TSV

twokats — Wed, 03 May 2017 01:19:17 GMT

On the auto delivery the host keep saying we will get 2 more shipments after the first one. But when I called they said no, only one more. Which is it????

Re: Peter Thomas Roth TSV

tansy — Wed, 03 May 2017 02:20:39 GMT

If you read the description, it's two shipments in total. It says something like the product is sent out approximately every 12 months for two years. Not much of an auto-delivery deal:/

ETA: Oops. I stand corrected. I think the description is worded poorly though.

Re: Peter Thomas Roth TSV

Paulette-QVC — Wed, 03 May 2017 02:14:09 GMT

Hi @twokats,

The A-D Peter Thomas Roth MS Retinol PM Today's Special Value plan reads "Recieve this item approximately every 12 months for 2 years. Cancel anytime". As long as the auto delivery plan last the next 2 years (24 months) there will be 2 more shipments from day when the order is placed.

I hope this is helpful.

Re: Peter Thomas Roth TSV

susan kay — Wed, 03 May 2017 02:16:32 GMT

It's a total shipment of 3 within two years......one now, one 12 months from now, and the last one will be May, 2019, which is two years from now.

Re: Peter Thomas Roth TSV

twokats — Thu, 04 May 2017 21:42:44 GMT

I called and for some reason there is only one more shipment on my auto-delivery. Any way to check to see if this has been corrected?

Re: Peter Thomas Roth TSV

twokats — Sun, 07 May 2017 22:33:36 GMT

Qvc just emailed me, there will be only one more shipment. Don't understand why no one can give a straight answer, even within QVC. One says 2 more shipments, another say one.