topic Re: Notifications in Customer Care

Notifications

Shanus — Wed, 29 Mar 2017 17:21:44 GMT

When I used to sign in, my new notifications were in another color to be recognizable. Now they're not. Only me?

Re: Notifications

CatLoverDogsToo — Wed, 29 Mar 2017 17:27:33 GMT

Mine are still in another color, red to click and orange and black when I do click on it.

Re: Notifications

KingstonsMom — Wed, 29 Mar 2017 17:35:34 GMT

Mine are still another color too.

Re: Notifications

Desertdi — Wed, 29 Mar 2017 18:06:59 GMT

Q is probably in the process of installing "fixes".............there have been a number of little glitches lately

Re: Notifications

Tricolor — Wed, 29 Mar 2017 18:25:52 GMT

Mine also are another color. They are red until I click on them to view them.

Re: Notifications

VaBelle35 — Wed, 29 Mar 2017 18:28:48 GMT

Lot's of odd things going on here lately, it could be because of the changes/fixes or it could be your browser.

I noticed a few times over the last few months that I have new notifications, and when I click on it, sometimes the yellow disappears very quickly. If you blink you miss it.

Re: Notifications

dooBdoo — Thu, 30 Mar 2017 12:49:43 GMT

VaBelle35 wrote:
Lot's of odd things going on here lately, it could be because of the changes/fixes or it could be your browser.

I noticed a few times over the last few months that I have new notifications, and when I click on it, sometimes the yellow disappears very quickly. If you blink you miss it.

Last night mine looked like you pictured, @VaBelle35. Since the new platform launched, the first click on the Notifications Feed always showed them highlighted and then the highlight would disappear.

Today, I had a long list of new notifications but when I clicked on the feed none of the new ones were highlighted.

Added to the growing list of technical problems on this website. Someone has made some messy programming changes and it appears they're snowballing. Not the fault of the Q Social Team, since they're not tech support -- but this is a horribly and poorly-managed website.

Re: Notifications

dooBdoo — Thu, 30 Mar 2017 13:35:50 GMT

Update: my new notifications are again showing up in color. Wonder how long that will last...

Re: Notifications

Lucky Charm — Thu, 30 Mar 2017 18:57:41 GMT

OP, maybe you aren't getting any.