topic Re: Vionic TSV in Today's Special Value

Vionic TSV

bjabuceye — Sat, 09 Jun 2018 12:56:58 GMT

Anybody else order TSV and still "in process" and it's 2 pairs, 2 different colors. Just went on live chat and rep told me there is a delay from manufacturer of 2-3 days and they have no estimated date to ship.The order was placed 6/2/18. I am really mad. I don't usually care but why accept orders if you cannot fill them. I know that some have received theirs already. Order still shows EDD 6/11/18. I guess that isn't going to happen. Should have ordered some from Amazon. QVC shipping sucks!

Re: Vionic TSV

homedecor1 — Sat, 09 Jun 2018 14:42:07 GMT

yes, ordered and still "in process"!!! I called CS to CANCEL because I wanted the one pair for my trip (this week) and found at my local store a nice sale.

Go figure -- can't cancel (I will return to sender) but why go through the process of processing them to send me to only be returned!!

Seems like a "oversell" situation to me!!!

Re: Vionic TSV

maximillian — Sat, 09 Jun 2018 16:23:02 GMT

The same thing is happening with my order. In the meantime, they have my payment. I already paid with my QVC gift card. This does not make me happy. It certainly will make me reconsider when I see another product I like and may want to buy. I'll look elsewhere too.

Re: Vionic TSV

CAcableGirl2 — Sun, 10 Jun 2018 03:59:56 GMT

@bjabuceye @maximillian @homedecor1 My order is delayed as well. My email said a 2-3 day delay, so who knows when I'll get them.

I haven't tried to cancel but may consider if this goes on another week or too. It would have been nice if in the "we have to delay your order" email, that they would have taken $5 off the cost of each pair....then I would have been a happy camper instead of thinking like others that they did a major oversell. I bought two pair and it was early, so my colors weren't even close to selling out when I placed the order.

Perhaps a refresher course is due for QVC leadership on how to make customers happy when delays occur instead of disappointed with the same ole "We're truly sorry for the wait" and "we appreciate your patience".
.

Re: Vionic TSV

gidgetgh — Sun, 10 Jun 2018 10:58:02 GMT

I'm sorry your orders are delayed.

I received mine Friday and sent them back yesterday. They were my first pair of Vionics and I guess they're not meant for my feet.

It actually felt dangerous walking in them. Very heavy, very uncomfortable and actually painful.

For those still waiting for orders, I hope they work for you.

Re: Vionic TSV

Caaareful Shopper — Sun, 10 Jun 2018 12:11:14 GMT

@gidgetgh Interesting that you said they felt dangerous walking in them. I felt the same way. I returned mine also. For me it was the very high arch. I was walking over to the side so much I nearly twisted my ankle twice. The popularity of the TSV Tide thong makes me think this is different from the previous versions, but since it was my 1st pair, I don’t know.

I have a different Vionic sandal, with straps across the top, and I love those. They are one of the best sandals I own. Perhaps I just need that stability on the sides of the sandal for me to wear that kind of arch support.

Re: Vionic TSV

gidgetgh — Sun, 10 Jun 2018 13:06:21 GMT

@Caaareful Shopper wrote:
@gidgetgh Interesting that you said they felt dangerous walking in them. I felt the same way. I returned mine also. For me it was the very high arch. I was walking over to the side so much I nearly twisted my ankle twice. The popularity of the TSV Tide thong makes me think this is different from the previous versions, but since it was my 1st pair, I don’t know.

I have a different Vionic sandal, with straps across the top, and I love those. They are one of the best sandals I own. Perhaps I just need that stability on the sides of the sandal for me to wear that kind of arch support.

@Caaareful Shopper- yes. I kept teetering to the sides and I felt like I was trying to lift heavy planks attached to the bottoms of my feet. I do not need to fall and twist or break an ankle from a pair of shoes.

Re: Vionic TSV

lovesrecess — Sun, 10 Jun 2018 14:39:20 GMT

They should allow orders to be cancelled if they can't fill them in a timely manner...you can buy this brand elsewhere.

Re: Vionic TSV

sunshine45 — Sun, 10 Jun 2018 14:45:56 GMT

mine are still showing as "in process." i did not receive any email regarding a delay. i ordered two of the TSV and one in another style.

Re: Vionic TSV

duster95 — Mon, 11 Jun 2018 00:56:18 GMT

I ordered 2 pair on TSV day and tried to cancel the order the next day. Of course they were “in the process of shipping” and could not be cancelled. A week later, and my order is still “in process”, and I have heard nothing from the Q as to why the shipment is delayed. So aggravating.

Re: Vionic TSV

lakesfan — Mon, 11 Jun 2018 13:12:55 GMT

Your comment hit it perfectly. I received mine on Saturday and I finally tried them on yesterday. I am used to Clarks' fit and feel and these just felt "off". I think it is the heavy non-flexible sole combined with the high arch. This is my first pair of Vionics so I don't know whether that's how they all fit or whether my foot is weirdly shaped. Not sure whether I will keep them; guess I'll wear them for a bit indoors before I decide.

Re: Vionic TSV

bjabuceye — Wed, 13 Jun 2018 16:27:23 GMT

Well. it's 6/13 and they are still in process. So, that's 11 days since order was placed. I even posted on Liam's FB page and nothing. Ridiculous!! QVC and Vionic should be so embarassed!! I wonder how many orders this happened with? I called CS and the rep told me they had power outage that may have affected the counter for calculating pairs left of colors and sizes. Huh? The power outage was 5 days after the TSV day. They just say anything to make an excuse.

Bobbi

Re: Vionic TSV

Anvar — Thu, 14 Jun 2018 01:20:44 GMT

I ordered the Vionic TSV and the next morning called customer service to change the size and was told that since they were being processed, that I could not change the size. I was also told that I would probably receive them quickly, probably Thursday of that week. I finally received them on June 12 My order was in the processing status for at least one week - couldn't understandl

Re: Vionic TSV

homedecor1 — Thu, 14 Jun 2018 02:20:53 GMT

@gidgetgh

I just read your post re: dangerous walking.

Well, today I wore a pair of new Vionics from Q (mona) trying to break them in .... I almost broke a leg instead!

The arch, short footbed or something is "off". I ordered my reg size 10 which I own many pairs in the Tide version ..

I went to WM walking to the store I suddenly twisted my foot and took a hard fall. The shoe does not move I guess ...after total embarrassment and not being able to get up🙁 2 very nice people came over to help me. I threw those crappy shoes in the trunk and drove home barefoot. I actually went to dr. I twisted/sprained my ankle....ugh!

So I'm glad it's not just me something is definitely wrong with these Vionics....like I said I've been wearing various pairs of Tide style since they came on Q!!!

I will be trashing $60!!!

Re: Vionic TSV

Miss Shelly — Thu, 14 Jun 2018 05:45:22 GMT

I ordered the Vionic leather strap "flip flop" style TSV in navy. They arrived on 6/10.

I will use these to walk on my tile floors at home. I have plantar fascitis and the tile is hard on my feet. I have a high arch and like the support. These are working fine for me.

Re: Vionic TSV

gidgetgh — Thu, 14 Jun 2018 09:42:38 GMT

@homedecor1 wrote:
@gidgetgh

I just read your post re: dangerous walking.

Well, today I wore a pair of new Vionics from Q (mona) trying to break them in .... I almost broke a leg instead!

The arch, short footbed or something is "off". I ordered my reg size 10 which I own many pairs in the Tide version ..

I went to WM walking to the store I suddenly twisted my foot and took a hard fall. The shoe does not move I guess ...after total embarrassment and not being able to get up🙁 2 very nice people came over to help me. I threw those crappy shoes in the trunk and drove home barefoot. I actually went to dr. I twisted/sprained my ankle....ugh!

So I'm glad it's not just me something is definitely wrong with these Vionics....like I said I've been wearing various pairs of Tide style since they came on Q!!!

I will be trashing $60!!!

@homedecor1- Wow! I'm so sorry. Thankfully, twist/sprain is all you did.

I know the Vionics work great for many people, but I guess that my feet just aren't meant for them. They did not work for me at all. Wearing a pair of shoes shouldn't be that difficult.

Take care while your ankle heals.

Re: Vionic TSV

winamac1 — Thu, 14 Jun 2018 11:22:58 GMT

I ordered rose gold. I love mine.

Re: Vionic TSV

mimomof4 — Thu, 14 Jun 2018 14:18:54 GMT

I have tried 3 different pairs of Vionics and only kept one. The arch is not for me, my feel hurt after walking in them. I kept the one pair only because they really were cute and I could wear them for occassions that did not require walking all day. I am over the Vionic hype they don't work for me but I can see how others will like them.

Re: Vionic TSV

Deb0509 — Thu, 14 Jun 2018 15:03:15 GMT

I had read so many great comments about Vionics, so I thought it was just me when I finally ordered a pair and they hurt my feet so bad. The arch was way too high and the footbed didn't bend at all. So very uncomfortable!

Vionic TSV not comfy

littlemom3 — Thu, 14 Jun 2018 23:32:11 GMT

This is my second pair of vionics. They definitely feel cheap. esoecially the leather strap, which doesn't look leather. It looks plastic. The backing of the leather feels like a cheap felt. The footbed is unusually hard. Like you are standing on a rock. Mediocre. Not pleased. Still on the fence about them. They offer good support but look cheap and are not like my other comfy vionics.