topic Re: Le Creuset seconds in Today's Special Value

Le Creuset seconds

Bellini13 — Wed, 27 Sep 2023 18:06:11 GMT

Today I was in the Le Creuset store to look at the colors and the sales associate who seemed to be very knowledgeable of the brand and history said QVC sells seconds. I never heard that before. Any one else ever hear this?

Re: Le Creuset seconds

spumoni99 — Wed, 27 Sep 2023 18:10:31 GMT

I doubt that is true, it just sounds like someone trying to talk bad about another retailer.

Re: Le Creuset seconds

Kachina624 — Wed, 27 Sep 2023 18:16:03 GMT

I believe it would be a violation of Federal Law for any retailer to sell seconds that are not labeled and sold as such.

Your sales clerk undoubtedly didn't know what she was talking about.

Re: Le Creuset seconds

Bellini13 — Wed, 27 Sep 2023 18:20:15 GMT

That’s good because I have 4 pieces of Le Creuset from QVC and use them all the time and they are perfect.

Re: Le Creuset seconds

Sooner — Wed, 27 Sep 2023 18:25:40 GMT

Yes I have gotten a couple of TSV's that absolutely were seconds. I have been buying since 1992 and know what a second is. I have bought a lot from their outlet stores, including the big one near Charleston.

I also got one maybe last year, from QVC that was shipped with the lid upside down and nothing between the lid and the pot! Back it went.

I don't think they are all seconds, but I don't ever buy Le Creuset from QVC any more. Certainly not cast iron. I have even called outlets and the people working there will inspect a 2nd for me, and never gotten burned that way.

Re: Le Creuset seconds

spumoni99 — Wed, 27 Sep 2023 18:40:56 GMT

It seems like a lot of items are made specifically for QVC because of so many colors to choose from, you rarely see this many colors in retail.

Re: Le Creuset seconds

Kachina624 — Wed, 27 Sep 2023 18:43:06 GMT

@Sooner wrote:
Yes I have gotten a couple of TSV's that absolutely were seconds. I have been buying since 1992 and know what a second is. I have bought a lot from their outlet stores, including the big one near Charleston.

I also got one maybe last year, from QVC that was shipped with the lid upside down and nothing between the lid and the pot! Back it went.

I don't think they are all seconds, but I don't ever buy Le Creuset from QVC any more. Certainly not cast iron. I have even called outlets and the people working there will inspect a 2nd for me, and never gotten burned that way.

@Sooner. If you believed it to be an illegally sold second, did you report it to the FTC?

Re: Le Creuset seconds

Sooner — Wed, 27 Sep 2023 18:45:31 GMT

@Kachina624 wrote:

@Sooner wrote:
Yes I have gotten a couple of TSV's that absolutely were seconds. I have been buying since 1992 and know what a second is. I have bought a lot from their outlet stores, including the big one near Charleston.

I also got one maybe last year, from QVC that was shipped with the lid upside down and nothing between the lid and the pot! Back it went.

I don't think they are all seconds, but I don't ever buy Le Creuset from QVC any more. Certainly not cast iron. I have even called outlets and the people working there will inspect a 2nd for me, and never gotten burned that way.
@Sooner. If you believed it to be an illegally sold second, did you report it to the FTC?

@Kachina624 ILLEGAL? Really? That thought never passed my mind. LOL!!! Do they ever specifically state FIRST quality? Not sure because I don't usually tune in.

Re: Le Creuset seconds

Kachina624 — Wed, 27 Sep 2023 18:48:56 GMT

@Sooner. I remember when that law was passed quite a number of years ago. Seconds must be marked and sold as such. Everything else is assumed to be first quality. They don't have to announce it.

Re: Le Creuset seconds

Imaoldhippie — Wed, 27 Sep 2023 19:06:23 GMT

That sales person wanted you to buy from the store and not QVC.

I believe its the FTC that states imperfect or 2nd's must be declared.

Re: Le Creuset seconds

spumoni99 — Wed, 27 Sep 2023 19:11:14 GMT

@Imaoldhippie wrote:
That sales person wanted you to buy from the store and not QVC.

I believe its the FTC that states imperfect or 2nd's must be declared.

I think that also.

Re: Le Creuset seconds

sunshine45 — Wed, 27 Sep 2023 19:16:38 GMT

do i believe that the le creuset that QVC sells are seconds?

do i believe that there could be le creuset defective items sold by QVC?

yes......as there could be with anything QVC sells.

i love going into the le creuset store at the tanger outlets in rehoboth beach. there is always something delicious cooking when you walk in and there can often be great deals to be found.

Re: Le Creuset seconds

Othereeeen — Wed, 27 Sep 2023 20:03:48 GMT

Le Creuset DOES sell "second choice" or "seconds".....the sticker on the pot is orange in color, and the box has a vivid green sticker on it indicating seconds.

You can easily see examples of this on Ebay by looking up "Le Creuset Second Choix" or "Seconds"...even under the regular listing, seconds are clearly marked. And they include pictures of the boxes with the green stickers on them.

QVC would have to get all new NEW item boxes, switch them out, and that would be a heck of a deceit. Hard to keep a secret that large with all the people that handle the product at Q...all the hosts, vendors, set up people...just sounds crazy.

I do think they sell runs of colors that DON'T sell well....on LC's website, the NEW colors are out, and they are not any that Q is currently selling as the TSV.

Thier cooking ability is not changed by the color.

They DID sell the Classic line for the longest time, but today's TSV looks like the Signature line with the larger loop handles. It's a nice offering...one I don't need, but nice....

That saucepot they are selling with the phenolic handle ...that handle has poor reviews for the material it's made from. The LC site has a really good price on an entire cast iron 2+ qt saucepan which I think is a better value, and it comes in a million colors...

Look on Ebay at seconds to see what I mean.

I've ordered lots of LC from Q, Ebay ( new) and Le Creuset and have never had a problem with any of the stuff I got..

I DO recall a lot of complaints about that lidded roaster being packed with no packing between the cast iron lid and the roaster...that sure sounds bad. The ones I've all bought have been really well packed....

A salesman in the LC outlet is just that..a salesman trying to make a sale. Doesn't surprise me that they may have implied what is sold on Q are "seconds"....they want your money!!!

And it's odd because the LC outlets also sell seconds in clearly marked boxes....and that's NOT what you get from QVC.

Q sells a lot of stuff I think is not worth the money, but I don't think they would try to pass off seconds of LC as new.

No need to. People buy it all the time almost to sell out when it's shown on TV.

Could there be defective pieces? Sure . But I don't think they deliberately lie about what they're selling.

And I guess the DON'T actually specify the LC they're selling is first quality, but they don't do that on any of the other stuff they sell either....1000's of items.

Re: Le Creuset seconds

Othereeeen — Wed, 27 Sep 2023 20:29:28 GMT

@Sooner

There were a lot of complaints about that packaging...with nothing between the lid and the roaster...but....QVC doesn't pack these items....they may even come directly from the vendor and the first time anyone hears about it is when the customers start getting them...

And if they WERE in the Q warehouse....the thousands of packages packed up and shipped each day I doubt the warehouse people would even notice a sound coming from the box...

Re: Le Creuset seconds

Sooner — Wed, 27 Sep 2023 20:50:17 GMT

@Othereeeen wrote:
@Sooner

There were a lot of complaints about that packaging...with nothing between the lid and the roaster...but....QVC doesn't pack these items....they may even come directly from the vendor and the first time anyone hears about it is when the customers start getting them...

And if they WERE in the Q warehouse....the thousands of packages packed up and shipped each day I doubt the warehouse people would even notice a sound coming from the box...

@Othereeeen I totally agree with you. But I also wonder if QVC got them cheaper because of this oversight at the factory. . .

Re: Le Creuset seconds

Othereeeen — Wed, 27 Sep 2023 20:59:24 GMT

@Sooner

Actually I DO agree with that premise...the Q got them cheaper at the factory becuase of a packaging defect ....

BUT....that does NOT mean they were "seconds"!!! ( of course once they were damaged by clinking and clunking together, they were probably returned to LC by Q when they got a ton of them back.....)

They do the same thing with last years or last generation electronics...buy a ton of them and sell for a discount, but they're not "seconds"...

Read the HSN TS thread where people have to update their brand new HP computer TS'S for HOURS when they get them home....to me, that means the units may have sat somewhere Un-Updated for a LONG time....and it's cheaper to have the customer fiddle with it...!!!!

Re: Le Creuset seconds

Sooner — Wed, 27 Sep 2023 21:17:18 GMT

Seconds, old models, poor packaging: All equal cheaper but maybe a bargain, maybe not. Maybe known "issues" maybe not.

Re: Le Creuset seconds

skittles2 — Wed, 27 Sep 2023 21:23:54 GMT

@sunshine45

Love the beach outlet. Is that the same one across the MD/Del line?

I thought it closed....wait, maybe I'm thinking about the QVC outlet that closed, that was really toooooo bad.

I spend hours in the LC outlet, and did the same at Q's outlet. I bought gorgeous Belleek, great comforters, very nice dinnerware...such a shame it closed.

Also bought tons at the Waterford & Wedgewood outlet too. A TON

I made sure the Waterford was from Ireland; stemware, bowls, vase, Seahorse, and so on.

From Wedgewood- love my Nantucket Basketweave plates and serveware.

💞🐾🐈‍⬛🐶🐾💞

Re: Le Creuset seconds

Bellini13 — Wed, 27 Sep 2023 22:08:28 GMT

@Othereeenthank you for your explanation and taking the time . I can now continue to buy my Le Creuset from the Q without worry. The sales person did not even pronounce it correctly LOL.

Re: Le Creuset seconds

Chimi — Wed, 27 Sep 2023 23:59:30 GMT

Maybe what you received was a return that was not packed as if it came from the manufacturer.