topic Re: Did anyone try to cancel an item ordered on Designer Sunday? in Jewelry

Did anyone try to cancel an item ordered on Designer Sunday?

Squirrel Lover — Tue, 03 Feb 2015 20:12:28 GMT

I tried to cancel an item 3 hours after I ordered it online and the order said that it would take 48 hours to cancel. I was just informed that the item shipped. This has never happened to me before is this a new device used by QVC? I mean 3 hours is not that long to wait to cancel something. It was not being readied for shipment that quickly.

I do not order or cancel orders that much this is really a pain. Anyone else have this happen to them?

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Krimpette — Tue, 03 Feb 2015 20:15:01 GMT

They must have shipped some of the items very quickly. I ordered a Hagit Gorali ring and it's out for delivery today (Tuesday).

Re: Did anyone try to cancel an item ordered on Designer Sunday?

santorini — Tue, 03 Feb 2015 20:15:37 GMT

Another way to make money off the returns?

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Crisso — Tue, 03 Feb 2015 20:17:01 GMT

Yes, that has happened to me. I think this is more likely to happen when items are limited in quantity and price for 24 hours. I know, it su*cks.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

MalteseMomma — Tue, 03 Feb 2015 20:17:16 GMT

yes, refuse the delivery and tell them you cancelled this order and it shipped anyway they used to acknowledge this but I don't know if they will still do so.

They use the excuse the "vendor" ships the orders. I claim e-mail is only 1 click away!

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Chrystaltree2 — Tue, 03 Feb 2015 20:18:24 GMT

Poor QVC, they just can't get a break. People boo hoo hoo and whine about slow delivery times and then they do the same thing when QVC speeds things up....lol What do you people want???? It's not "new". Most of my items ship within 48 hours, sometimes with 24 hours and I have indeed tried to cancel something only to be told that I can't because the item is "in process" or has already shipped. If you just want to put something on "hold", use the pay by check option. If you change your mind, you can cancel the order. If you decide you do want the item, call customer service and tell them that you want to pay for it with your credit card.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

GinaV24 — Tue, 03 Feb 2015 20:18:37 GMT

Yes, tried to do the same thing and mine wouldn't cancel either. Oh well, if I don't "love it", I plan to return it. the reason I changed my mind was that after thinking about it, I decided the item wouldn't be a good look for me. of course maybe when i see it in person, I'll be fine.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Squirrel Lover — Tue, 03 Feb 2015 20:23:38 GMT

Well, I ordered it in the first place and it is my fault so I except responsibility! I will be careful in the future that is for sure. I ordered the OTO Scott Kay bracelet and the 20inch bolo necklace at the event price--who knows I might just love it.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Crisso — Tue, 03 Feb 2015 20:26:40 GMT

On 2/3/2015 dperry said:
Well, I ordered it in the first place and it is my fault so I except responsibility! I will be careful in the future that is for sure. I ordered the OTO Scott Kay bracelet and the 20inch bolo necklace at the event price--who knows I might just love it.

It was meant to be!

Re: Did anyone try to cancel an item ordered on Designer Sunday?

ChynnaBlue — Tue, 03 Feb 2015 20:32:21 GMT

On 2/3/2015 dperry said:
Well, I ordered it in the first place and it is my fault so I except responsibility! I will be careful in the future that is for sure. I ordered the OTO Scott Kay bracelet and the 20inch bolo necklace at the event price--who knows I might just love it.

Thank you for being responsible. I'm so tired of people blaming QVC for their own purchase. I've only canceled one thing and that was about 3 minutes after I ordered it and realized I got the wrong size.

If you're not 100% sure, you can add something to your cart and NOT complete the purchase. The cart refreshes after 1 hour if it's not touched, so just go in and add something else every 45 minutes. That's what I always do with things I'm not sure about and 9 times out of 10, I don't end up buying them. I never have to worry about not being able to cancel an order and the item goes back for someone else who truly does love the item to go ahead and purchase.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

ellaphant — Tue, 03 Feb 2015 20:36:46 GMT

I cancelled the next day and it was no problem. Call CS. They will understand and not charge you S&H. I have always had a positive experience w CS refunds when it's their fault.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

buckie from virginia — Tue, 03 Feb 2015 21:52:17 GMT

Yes I had a weak moment and ordered one of Barbara's bracelets. I had already order all three of Her TSV. I got a little worried about all of the $$$ I was spending and Canceled the Bracelet. But yes I have placed orders and I could not canceled. And than it stayed in processing for days.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Kachina624 — Wed, 04 Feb 2015 00:13:44 GMT

If you don't open the package, you can put "return to sender" on it and return it with no charge to you.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

luvdoodles — Wed, 04 Feb 2015 12:31:58 GMT

I had this happen with a pair of boots. I cancelled and it said cancel on my account. They shipped anyways. Then I got a letter through regular mail saying it was their error and I would be refunded for the s/h both ways. Sure enough I was. I would call CS and I am sure they will do the same for you.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

GSPgirl — Wed, 04 Feb 2015 14:31:26 GMT

This has been going on for years. When they have a big event they don't want you cancelling.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Sunnycorle — Wed, 04 Feb 2015 17:24:44 GMT

On 2/3/2015 Chrystaltree said:
Poor QVC, they just can't get a break. People boo hoo hoo and whine about slow delivery times and then they do the same thing when QVC speeds things up....lol What do you people want???? It's not "new". Most of my items ship within 48 hours, sometimes with 24 hours and I have indeed tried to cancel something only to be told that I can't because the item is "in process" or has already shipped. If you just want to put something on "hold", use the pay by check option. If you change your mind, you can cancel the order. If you decide you do want the item, call customer service and tell them that you want to pay for it with your credit card.

i was thinking the same thing. Always something to B about!

Re: Did anyone try to cancel an item ordered on Designer Sunday?

blackhole99 — Wed, 04 Feb 2015 17:51:27 GMT

I cancelled just about everything that day and yes I could not cancel online, but I was able to cancel through the automated customer service over the phone. I would have called customer service and spoke to someone live if I had to, but depending on who you get they may say it cannot be canceled, they want to keep working too.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Flyersfan — Thu, 05 Feb 2015 04:26:17 GMT

I had this happen on a JR ring I ordered. Within an hour I went to cancel it and was not able to. 48 hours it was still 'in process' and I called CS. They said it came from another distributor and they have no control over it. As of 96 hours, it is still 'in process'.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Squirrel Lover — Thu, 05 Feb 2015 23:06:02 GMT

Hi, I just received the Scott Kay OTO bolo bracelet that I mentioned above. Well, it is really nicely made with some weight to it too--what a nice surprise! I am glad that I did not cancel it! I am waiting for the event price necklace to arrive in the next couple of days.

The amethyst cabochon on the clasp has good color to it. The bracelet is understated and that is my style so I will start wearing it tomorrow. However, I will do as the one poster suggested and put the items in my cart and think about it first.

Re: Did anyone try to cancel an item ordered on Designer Sunday?

Cookie2025 — Fri, 06 Feb 2015 01:23:53 GMT

On 2/3/2015 buckie from virginia said:
Yes I had a weak moment and ordered one of Barbara's bracelets. I had already order all three of Her TSV. I got a little worried about all of the $$$ I was spending and Canceled the Bracelet. But yes I have placed orders and I could not canceled. And than it stayed in processing for days.

LUCKY YOU - did you order the rings at Midnight ?