topic Re: Website Hacked? in Jewelry

Website Hacked?

VixenGail — Sat, 30 Aug 2014 17:11:49 GMT

Remember earlier in the week when some could not get an order through?

From a Wen discussion, and also the Fan page:

Heads Up WEN ladies. Either QVC was hacked when they were down, or their customer database is hosed. I had an e-mail confirmation this morning for an order totaling well over $2,000!! It was a bill to/ship to a different address. Given the items ordered, I'm guessing hacked. Keep and eye on your account, and if you don't have it set to e-mail you order confirmations, do it now!!!

Re: Website Hacked?

Nuttmeg — Sat, 30 Aug 2014 17:18:19 GMT

Thank you for the heads up about this situation.

I am sure you contacted CS.

Re: Website Hacked?

Allegheny — Sat, 30 Aug 2014 17:30:02 GMT

There is another post from 8/29 posted by Buck-I-Nana in Viewpoints about the same thing happening to her.

This is serious. Obviously something occurred, her situation was same as yours, it involved a bill to ship to order. She contacted Corporate.

Re: Website Hacked?

oceantown — Sat, 30 Aug 2014 17:33:18 GMT

I feel bad for anyone who has this happen to them.

I do not keep a credit card on file here.

Re: Website Hacked?

bonnielu — Sat, 30 Aug 2014 17:34:43 GMT

Two days ago I tried to use the Forum and I got a message on my computer that if I continued I would be taken to a site not associated with QVC. I decided not to chance it and I waited it out for a day. My computer warned me something was not right. The main site also gave an QVC error message for a few hours about being down.

I do believe they were compromised. I just checked my accounts and order status and think I am okay. But I wish the Q would be honest and tell us what was going on if anything.

Re: Website Hacked?

oceantown — Sat, 30 Aug 2014 17:36:43 GMT

Yes, bonnielu, I agree with you.

Re: Website Hacked?

Blondelle — Sat, 30 Aug 2014 18:26:43 GMT

I wasn't able to get on the site at all. I kept getting a site was unavailable error screen on the home page and was asked to come back later. I called QVC CS and was told the site was down for maintenance. I said "in the middle of the day?". I was told yes, and tried again later and it was Ok. I think they were hacked too, and CS service was told not to say so!

Re: Website Hacked?

VixenGail — Sat, 30 Aug 2014 19:45:19 GMT

Need to clarify that it did not happen to me. I was just sharing the info here because a lot of us are shopping here this weekend!

Re: Website Hacked?

expatgal — Sat, 30 Aug 2014 20:53:44 GMT

It's difficult not to keep cc info on the site with EZ pays. Is that even possible?

Re: Website Hacked?

Campion — Sat, 30 Aug 2014 21:10:36 GMT

On 8/30/2014 expatgal said:
It's difficult not to keep cc info on the site with EZ pays. Is that even possible?

No, you have to keep the card on there, or it's a mess.

Re: Website Hacked?

genuine — Thu, 04 Sep 2014 22:46:38 GMT

My credit card bank notified me that my credit card info has been compromised. Since I only use it on QVC, I called Customer Service. They told me their website has not been hacked. But frankly, since I only use that credit card on QVC, I don't believe their answer. WATCH YOUR CREDIT CARD ON QVC ladies!!!

Re: Website Hacked?

dooBdoo — Thu, 04 Sep 2014 23:06:01 GMT

This is looking very bad.

Please, read the thread in Electronics Talk. Two posters have reported this, their orders were set up to ship to an address in Oviedo, FL, and they've filed police reports:

~~~~~

Fraudulent Order of Electronics on my QCard!

link goes to: http://community.qvc.com/forums/qvc+electronics/topic/467495/fraudulent-order-of-electronics-on-my-qcard.aspx

~~~~~

QVC seems to have a nonchalant attitude, but it's time everyone spreads the word and gets the attention of the corporate office in my opinion.

Re: Website Hacked?

GREEN BLADE — Thu, 04 Sep 2014 23:16:02 GMT

VIXENGAIL: Thanks for the information, I just checked my account out, no issues. This is awful, QVC should be on top of this issue and informing all their customers. We sure spend a lot of money on QVC and should be treated like valued customers.

Re: Website Hacked?

maestra — Sat, 06 Sep 2014 01:54:45 GMT

This happened to me, my cc was compromised and I rec'd info , not from Q, but from my bank. Electronics and video stuff was ordered over $600.00. I have some EZ pays so it is hard not to keep a cc # on file, but I'm going to look into that.