topic Re: Ross-Simons! in Jewelry

Ross-Simons!

Pamula — Fri, 07 Feb 2014 23:27:11 GMT

So glad they are back!

Re: Ross-Simons!

Kachina624 — Sat, 08 Feb 2014 01:54:56 GMT

When they were last on the Q, their shipping charges were even higher than the standard Q rates. I ordered (and canceled) two rings one day and the shipping was over $14. I'm not interested in paying that much.

Re: Ross-Simons!

colliegirls — Sat, 08 Feb 2014 02:25:00 GMT

What a pleasant surprise that was!! I have always loved Ross Simons, used to shop with them in Atlanta. Glad to see we are getting a little more variety in our jewelry again at the Q.

Re: Ross-Simons!

stellabystarlight — Sat, 08 Feb 2014 02:56:13 GMT

So happy to see Ross-Simons back! I just received one of their catalogs today and was wishing they were still on the Q. Well my wish was answered. Those leaf motif earrings and pendant are exquisite!

Re: Ross-Simons!

violann — Sat, 08 Feb 2014 03:42:52 GMT

How nice! I hope many more pieces are offered. I just within the last two weeks bought a beautiful 14k yellow/white gold ring from the website, set with a 1.5 ct east-west emerald cut stone. It's so beautiful I'm thinking of having a natural cut stone set in it. Very good quality jewelry.

Re: Ross-Simons!

SADIE — Sat, 08 Feb 2014 07:31:23 GMT

I remember this line from a few years ago and remember they used great gems & perfect pearls etc. I'm sorry to see with the 2 items showing up online so far, they are using those crummy pearls. What a marketing coup ... getting everyone to belive those sloppy pearls are "chic".

Re: Ross-Simons!

Nancy Drew — Sat, 08 Feb 2014 07:49:17 GMT

I love that brand. Everything is very beautiful.

Re: Ross-Simons!

Debbie1426 — Sat, 08 Feb 2014 19:02:59 GMT

I am curious... What is the difference between what they bring to Q and what's on their website?

Re: Ross-Simons!

ennui1 — Sat, 08 Feb 2014 19:10:34 GMT

On 2/7/2014 SADIE said:
I remember this line from a few years ago and remember they used great gems & perfect pearls etc. I'm sorry to see with the 2 items showing up online so far, they are using those crummy pearls. What a marketing coup ... getting everyone to belive those sloppy pearls are "chic".

Are you one of those "plain white round pearl" people? How sad.

Re: Ross-Simons!

Debbie1426 — Sat, 08 Feb 2014 22:20:21 GMT

On 2/8/2014 ennui1 said:
On 2/7/2014 SADIE said:
I remember this line from a few years ago and remember they used great gems & perfect pearls etc. I'm sorry to see with the 2 items showing up online so far, they are using those crummy pearls. What a marketing coup ... getting everyone to belive those sloppy pearls are "chic".

Are you one of those "plain white round pearl" people? How sad.

Why is it sad? I guess you like them? These pearls are often the the least expensive of all categories of pearls. Some consider them unique and beautiful, I do not. Just a matter of taste and nothing to be sad over

Re: Ross-Simons!

Kachina624 — Sun, 09 Feb 2014 01:44:14 GMT

I think we get more than enough crummy pearls from Honora. That's their specialty.

Re: Ross-Simons!

dansey — Sun, 09 Feb 2014 03:01:01 GMT

The two pieces I saw on facebook of Ross-Simons that were going to be presented that day were old lady looking and not that good. I hope they have a better variety. Will watch first show IF or WHEN they have one.

Re: Ross-Simons!

jewelicious1 — Mon, 10 Feb 2014 20:57:14 GMT

On 2/8/2014 Debbie1426 said:
On 2/8/2014 ennui1 said:
On 2/7/2014 SADIE said:
I remember this line from a few years ago and remember they used great gems & perfect pearls etc. I'm sorry to see with the 2 items showing up online so far, they are using those crummy pearls. What a marketing coup ... getting everyone to belive those sloppy pearls are "chic".

Are you one of those "plain white round pearl" people? How sad.

Why is it sad? I guess you like them? These pearls are often the the least expensive of all categories of pearls. Some consider them unique and beautiful, I do not. Just a matter of taste and nothing to be sad over

Exactly Debbie. I completely agree with all you said.

Re: Ross-Simons!

VegasBusinessWoman — Tue, 11 Feb 2014 04:17:57 GMT

I'm conflicted. I've purchased quite a few pieces from their web site over the years and my husband has bought pieces as gifts for me. About a year ago I placed an order for earrings I planned to give as a gift. When it seemed they were awfully slow to arrive I checked on my order I saw it had been cancelled. I called customer service to ask about it. After going through several people who couldn't give me an answer, I asked for a supervisor. This woman got on the phone and angrily told me I had "declared fraud on them!" I had no idea what she was talking about. She told me that about 7 months prior to our conversation I had declared a purchase with them fraudulent so they removing my registration and my business was no longer welcome there. I asked (1) exactly what purchase she was referring to, (2) if they felt I owed them money, why they hadn't sent me a bill and (3) why it took 7 months for this issue to come up? I pointed out that I'd made several purchases in the interim with no problems so why was this matter not handled before? She looked at my account and agreed that I had made a number of purchases in the interim with no problems, but there would be no further purchases to be allowed. She couldn't tell me what the disputed order was, exactly when it was or what it was for because the girl who handles that was at lunch but she could tell me in about an hour. I said I'd call back so the matter could be settled because it was not my way to defraud anyone EVER. Meanwhile, I went back over my orders with them for 12 months prior and looked at my charge statements and couldn't find any order that was not paid by my bank. Armed with this information, I called back in an hour and was told that the supervisor had left for the day and no one else could help me. I called back the next day and was told this supervisor was not available to talk to me. I was beyond livid! No previous communication from RS, no bill, no notice to me, just rude, accusatory statements from this woman over what I am sure is some kind of mistake. I don't particularly like being called a deadbeat without a solid basis. I was so angry, I decided not to keep trying. I did as I was told and took my business elsewhere. This was never the kind of treatment I'd ever received before from RS or any other business. I'd never returned anything and had been very happy with pieces I'd bought and the few times I ever called customer service I'd always gotten friendly, pleasant service. So. . . I'm pretty sure I wouldn't buy from them on Q, either. I'm angry and hurt. And I've still not had any communication regarding the matter.