topic Re: Stones falling out... in Jewelry

Stones falling out...

addicted2q — Thu, 23 Jan 2014 17:39:51 GMT

I have a couple of rings (steel by design and diamonique etc) that some stones have fell out. Had them too long to send back. Does anyone have any suggestions of what I can put on my other rings so the stones wont fall out?? I'm alil paranoid now. haha

Someone mentioned mod podge(?) but will that kill the sparkle, will it keep the stones safe n sound?? Just wondering if anyone has any advice.

Re: Stones falling out...

Coco Butter Bean — Thu, 23 Jan 2014 18:17:50 GMT

If the stones fell out IT IS NOT TOO LATE TO SEND THEM BACK. Trust me on this as it has happened to me, and QVC has great customer service when a product is defective.

Re: Stones falling out...

sparklestar — Thu, 23 Jan 2014 18:22:59 GMT

On 1/23/2014 Lanikins said:
If the stones fell out IT IS NOT TOO LATE TO SEND THEM BACK. Trust me on this as it has happened to me, and QVC has great customer service when a product is defective.

I have a diamonique eternity band that a stone had fallen out of. I'm not even sure they have it any longer. They would take it back? I don't even know the item number or if they even carry it.

Re: Stones falling out...

cpn2jxp — Thu, 23 Jan 2014 18:24:13 GMT

On 1/23/2014 Lanikins said:
If the stones fell out IT IS NOT TOO LATE TO SEND THEM BACK. Trust me on this as it has happened to me, and QVC has great customer service when a product is defective.

Lanikins is correct. I had my steel by design bracelet lose stones. Qvc took it back and I received full credit for the item. THE BAD thing is I loved that bracelet and they don't make it anymore. I think if I had known originally I wouldn't have received a new one I would of kept it. My fault for not checking the web site to see if they still had the item. I had that bracelet at least 4 years.

PS To date I have received credit for at least 4 jewelry items that broke or lost stones. NEVER TOO LATE!!

Re: Stones falling out...

sparklestar — Thu, 23 Jan 2014 18:42:29 GMT

On 1/23/2014 cpn2jxp said:
On 1/23/2014 Lanikins said:
If the stones fell out IT IS NOT TOO LATE TO SEND THEM BACK. Trust me on this as it has happened to me, and QVC has great customer service when a product is defective.

Lanikins is correct. I had my steel by design bracelet lose stones. Qvc took it back and I received full credit for the item. THE BAD thing is I loved that bracelet and they don't make it anymore. I think if I had known originally I wouldn't have received a new one I would of kept it. My fault for not checking the web site to see if they still had the item. I had that bracelet at least 4 years.

PS To date I have received credit for at least 4 jewelry items that broke or lost stones. NEVER TOO LATE!!

I almost threw it out a number of times. Must have been something telling me not to. Thanks!

Re: Stones falling out...

ennui1 — Thu, 23 Jan 2014 19:09:30 GMT

Diamonique comes with a warranty. Call CS.