topic Re: Anyone know holiday return policy - ShopHQ? in Jewelry

Anyone know holiday return policy - ShopHQ?

Sammycat1 — Wed, 22 Jan 2014 23:24:31 GMT

I realize you have to have items back by Jan. 31, but what are the dates between which they had to be purchased in order to be eligible?

I can't find it on their website and I have sat in a queue on the phone, getting nowhere, for 20 minutes.

TIA!

Re: Anyone know holiday return policy - ShopHQ?

JavaQueen — Wed, 22 Jan 2014 23:30:20 GMT

It started in late September, but if you have items after 10/1, you should be good. I will be back with info.

Re: Anyone know holiday return policy - ShopHQ?

JavaQueen — Wed, 22 Jan 2014 23:32:36 GMT

had a source that said 9/28/2013 was starting date. Having problems cutting and pasting that.

He found it on 9/28/2014. And I can't link or post that. Sorry.

Re: Anyone know holiday return policy - ShopHQ?

Sammycat1 — Wed, 22 Jan 2014 23:35:11 GMT

Thanks JavaQueen!

Re: Anyone know holiday return policy - ShopHQ?

JavaQueen — Wed, 22 Jan 2014 23:35:45 GMT

You're welcome!

Re: Anyone know holiday return policy - ShopHQ?

SANNA — Thu, 23 Jan 2014 01:43:56 GMT

I would call CS just in case.

Re: Anyone know holiday return policy - ShopHQ?

JavaQueen — Thu, 23 Jan 2014 01:49:13 GMT

I wasn't able to post the whole source. As it had become available, they posted it on anther forum. It was 9/28/2013. If you have something 10/1 and later, you should be good.

Re: Anyone know holiday return policy - ShopHQ?

JavaQueen — Thu, 23 Jan 2014 02:10:04 GMT

Found in more than one place, but here's another:

<h2 class="title icon"> (ShopHQ) ShopHQ extended holiday returns in effect</h2>

Starting today, 9/28, ShopHQ has their extended holiday return policy in place!