topic Re: I recently ordered something at JTV in Jewelry

I recently ordered something at JTV

songbird — Wed, 30 Jul 2025 22:30:42 GMT

I rarely go there, I did buy something today though. Prior to that , the last time was about 3 years ago. Anyway I love this heart jewelry I saw in silver (of course. I won't buy gold over silver, etc) I had forgotten how confusing their web site is. And this 'brilliant cash) they throw in. It took me forever before I managed to buy it. I only watched it because Lisa Mason was on as a rep for Bella Lucia (of all thing to represent) Their website is a pain. I doubt I will do it again. Anyone else have problems with it?

Re: I recently ordered something at JTV

Shelbelle — Wed, 30 Jul 2025 23:08:12 GMT

No, not ordered in a while but I never found it hard to navigate. Lisa Mason has been coming on JTV with her own line of CZ items for a while now. Albany Irvin was just on there now repping a line of gold over sterling.

Re: I recently ordered something at JTV

Kachina624 — Wed, 30 Jul 2025 23:17:37 GMT

Their website is horrible. The last time I ordered something I received it plus an item I had ordered two years earlier. I won't make that mistake again.

Re: I recently ordered something at JTV

Sammycat1 — Thu, 31 Jul 2025 02:27:35 GMT

I have no problems with it.

By the way, they have a few pieces of 950 silver.

Re: I recently ordered something at JTV

happilyretiredgirl — Thu, 31 Jul 2025 04:39:53 GMT

I have never had any problems. Sorry for those that do.

Re: I recently ordered something at JTV

wagirl — Thu, 31 Jul 2025 13:40:31 GMT

I have ordered some this year---maybe the first time is confusing-- but I can navigate just fine-----the brilliant cash thing is a pain tho, have to admit, but their CS is pretty good have used that a few times successfully. And I buy gold over and see nothing wrong with that. I have a few pieces, for years, that are still in perfect shape. Not a fan of Lisa Masons stuff but do like her.

Re: I recently ordered something at JTV

Effie54 — Thu, 31 Jul 2025 14:01:20 GMT

I've ordered from them. I think their website is tough to navigate and not user friendly at all.

Re: I recently ordered something at JTV

cindyNC — Thu, 31 Jul 2025 15:52:06 GMT

I remember looking at an item several years ago........hoping it would go on sale. For some reason, I checked back 5 years later and the item was still there at the full price. I was surprised that they would hold on to stock that long.

Re: I recently ordered something at JTV

SilleeMee — Thu, 31 Jul 2025 16:31:49 GMT

JTV's search engine leaves much to be desired plus there are no videos of their items either. All you get is a still picture and that can be deceiving sometimes. Check-out seems to be okay but that's about it.

Re: I recently ordered something at JTV

songbird — Thu, 31 Jul 2025 20:14:40 GMT

@Sammycat1 wrote:
I have no problems with it.

By the way, they have a few pieces of 950 silver.

Do you know what the line is called? I thought I saw it there, but I couldn't find it again. I called the customer rep and she had no idea what I was talking about.

Re: I recently ordered something at JTV

SilleeMee — Thu, 31 Jul 2025 23:34:53 GMT

@songbird wrote:
@Sammycat1 wrote:
I have no problems with it.

By the way, they have a few pieces of 950 silver.

Do you know what the line is called? I thought I saw it there, but I couldn't find it again. I called the customer rep and she had no idea what I was talking about.

@songbird

JTV's 950 silver collection is called Purezza.

Re: I recently ordered something at JTV

Pyrite2616 — Fri, 01 Aug 2025 01:15:35 GMT

@songbird
JTV's 950 silver collection is called Purezza.

I looked it up and it's actually UltraFine Silver thinly disguised. You can see the 950 Milor stamp on most pieces, just no UltraFine Silver tulip logo.

Re: I recently ordered something at JTV

Sammycat1 — Fri, 01 Aug 2025 02:47:43 GMT

Milor makes it then QVC just sells it as UltraFine or JTV sells it as their brand, too. It's all the same thing.

You'd be amazed how much "QVC" jewelry is sold on JTV . . A lot of diamonique stuff, even 14k.

Re: I recently ordered something at JTV

songbird — Fri, 01 Aug 2025 12:02:26 GMT

Thank you!

Re: I recently ordered something at JTV

songbird — Fri, 01 Aug 2025 12:06:24 GMT

I checked it out. But so far I don't see that name on the JTV website. They must not sell it very often.

Re: I recently ordered something at JTV

songbird — Fri, 01 Aug 2025 12:19:58 GMT

@Pyrite2616 wrote:
@songbird
JTV's 950 silver collection is called Purezza.
I looked it up and it's actually UltraFine Silver thinly disguised. You can see the 950 Milor stamp on most pieces, just no UltraFine Silver tulip logo.

OK. I found it. Horrible web site doesn't show everything.

Looks like a few of them. I will check it out. Did I mentioned how awful their website is????

EDIT: Thank you all for finding this. I appreciate it.

Re: I recently ordered something at JTV

SilleeMee — Fri, 01 Aug 2025 12:51:20 GMT

ShopLC makes their own jewelry and their factories (in India) make jewelry sold on the other networks also. Long before ShopLC sold on TV they were only sourcing gemstones and making jewelry but expanded to homeshopping since.

Re: I recently ordered something at JTV

poregirl — Sat, 02 Aug 2025 19:30:26 GMT

I've been buying from JTV for decades. Never found their website hard to use. Not all peices have a video but many of them do. They are always on the right side of the page.

Re: I recently ordered something at JTV

50Mickey — Sun, 17 Aug 2025 20:41:13 GMT

I buy from JTV and have for many years. I don't find their website any more difficult from other websites with the exception that there are not always videos of the items. I recently bought a Chrome Diopside pendant that is absolutely gorgeous. When I was checking out it showed that I had $40 in brilliant cash and did I want to use it. Of course I did. Have no idea why I had the brilliant cash. It brought the price down to $39.00.

Their prices are good and the one time that I returned an item there was no problem with the refund. I have been very pleased with my purchases.

Re: I recently ordered something at JTV

alice87 — Tue, 19 Aug 2025 01:48:34 GMT

I bought and returned item in November 2024. I paid for return and it got lost. In April i got envelop from jtv saying they can't accept my return. I placed many calls to them in November, provided tracking number etc. i would use their return label if i ever have to return anything again. Michael Valitutti is there.