topic Re: Order status in Jewelry

Order status

abeck — Thu, 09 Feb 2023 12:23:01 GMT

I have a jewelry order that just remains in the Processing stage but I've been charged. Anyone else experiencing this problem. I've shopped with QVC since day 1 and the service has certain gone down hill. It's so sad...

Re: Order status

RespectLife — Thu, 09 Feb 2023 12:41:58 GMT

@abeck

You have not been actually 'charged'.

All retailers put a temporary hold on your credit card for the cost the purchase...to be sure you can pay for it.

it then falls off in a day or two, depending on your bank.

You are not charged until it ships.

All vendors including gas stations, grocery stores, restaurants etc do this.

It is common practice.

Re: Order status

abeck — Thu, 09 Feb 2023 14:03:55 GMT

Thank you for the reply, I appreciate it!

Re: Order status

Kachina624 — Thu, 09 Feb 2023 16:40:15 GMT

@abeck wrote:
I have a jewelry order that just remains in the Processing stage but I've been charged. Anyone else experiencing this problem. I've shopped with QVC since day 1 and the service has certain gone down hill. It's so sad...

@abeck If you've shopped from Day One, you should know you're not charged until your order ships. There is a pre-authorization, which all merchants do, that falls off after a few days.

I find that jewelry order are very slow to ship and are slower than normal in transit. The come out of S. Carolina where shipping services in route must be deplorable. I recently had an item with a 10 day delay while in transit.

Re: Order status

abeck — Thu, 09 Feb 2023 23:44:22 GMT

Not if, I have shopped at QVC from Day One and, per my bank, I have been charged. Maybe it's in route and the website hasn't been updated. No ifs and or buts...I've been charged.