topic Re: Quality of jewelry at JTV (Jewelry TV)??? in Jewelry

Quality of jewelry at JTV (Jewelry TV)???

spent2much — Wed, 29 Jan 2020 18:00:58 GMT

I'd appreciate some opinions about the quality of jewelry/customer service, etc. at JTV. Thanks!

Re: Quality of jewelry at JTV (Jewelry TV)???

sashamatthews — Wed, 29 Jan 2020 18:18:04 GMT

I have bought several rings and earrings. All have been CZ. The quality is comparable to QVC and HSN. The shipping is quite fast. My recommendation is to watch the item you want - the pricing fluctuates, it seems, from day to day. I buy when something I like appears to be at the lowest price.

Re: Quality of jewelry at JTV (Jewelry TV)???

QVCkitty1 — Wed, 29 Jan 2020 18:22:56 GMT

I have several pieces from JTV. These aren't big ticket items, some Bella Luce earrings and some tourmaline pieces. The quality is fine, read the reviews , that will help. Shipping is quick and everything is well packaged. I have never purchased diamonds, so maybe someone else can help with that.

Re: Quality of jewelry at JTV (Jewelry TV)???

50Mickey — Wed, 29 Jan 2020 18:24:42 GMT

Most of my jewelry purchases in the past 2 years have been from JTV. I have returned a couple of items but the value and quality is certainly good. I don't care for their 18k clad jewelry. It is too brassy. But the gem stone jewelry prices and selection can't be beat. Just read reviews if any before buying. No problems with customer service. I try to wait for free shipping to purchase. Usually if spend $49 the shipping is free anytime.

Re: Quality of jewelry at JTV (Jewelry TV)???

chrystaltree — Wed, 29 Jan 2020 18:29:58 GMT

They have probably hundreds of thousands of pieces of jewelry that range from the very inexpensive up to many thousands of dollars so, you should narrow it down to what type of jewelry you are inquiring about. I have shopped with them for about 15 years with only a handful of disappointments. They comparable to the other shopping channels but much better if you are buying high end jewelry. My husband bought my 25th anniversary president from them. A 3ct diamond band. He paid $3500 and a few years ago it appraised for $12,000. I call it my Vegas ring because it's so flashy that I only wear it when we go to Vegas or to some very dressy affair like a big wedding or anniversary party. I want to add some 14k pieces to my jewelry wardrobe and JTV will be my go-to place for that,

Re: Quality of jewelry at JTV (Jewelry TV)???

Silkeej — Wed, 29 Jan 2020 18:50:41 GMT

I have made purchases at JTV and found the quality to be the same as HSN or QVC very good. I don't like their gold over silver it is too brassy for my taste but their silver is beautiful and sturdy and of course, their real gold is great. They have really good customer service I prefer their chat because any issue is resolved right now which is really nice. They offer insurance on their jewelry for a very small price it is usually for a couple years and I highly recommend getting it to protect your investment. They also offer a wide varitey of gemstones you don't see on any of the other channels. I wanted to add they offer free shipping a lot on their website and I love that!

Re: Quality of jewelry at JTV (Jewelry TV)???

lovemyparrot — Wed, 29 Jan 2020 19:00:22 GMT

My first JTV purchase was a fairly inexpensive pair of cubic zirconia (Bella Luce) dangle earings. They seemed pretty so I kept them. Unfortunately, when I went to wear them, I noticed a couple of tiny flaws - either stones missing or discolored stones. I have never really wanted to wear them, but for $28 or so, it wasn't worth trying to return them.

Then, I took the plunge and ordered a one carat diamond and white gold ring (only 10 ct, though - they sell a lot of 10ct). Its beautiful - clean and sparkling diamonds. Thought I would return, but, no way, I love it. I agree, get the Jewel Safe insurance, though, just in case.

So, I haven't bought a lot, although I keep getting tempted. I believe their more expensive pieces are the way to go with JTV. And, I remember that shipping was very quick and is often free..

Re: Quality of jewelry at JTV (Jewelry TV)???

Shelbelle — Wed, 29 Jan 2020 19:26:37 GMT

I have had no issues with JTV, definitley give it a try, if there is something you want to order, dont hesitate.

Re: Quality of jewelry at JTV (Jewelry TV)???

theloungeboy — Wed, 29 Jan 2020 19:31:54 GMT

I've got only positive things to say about JTV. Shipping is quick and their returns/exchanges are pretty painless. I even bought a piece from their "pre-owned" category and it is one of my favorite pieces. It looked brand new to me.

They don't really sell "fine jewelry" and some of the hosts are pretty open about that.

Watch the shows and use their website to educate yourself. The website gives very specific facts about each piece: gram weights, gemstone treatments, etc.

Prices do fluctuate. They often have sales and promotions like "Markdown Monday". Free shipping for orders over $49 seems to always be available if you order through the website.

My biggest complaint is they sell problematic stones like fluorite and Fabulite. Gems like those are very low on the mohs hardness scale and are extremely easy to damage. The only place I've ever seen that mentioned is on the packing slip if you buy one. There is fine print telling you to be extra careful. To me that's pretty shady.

Re: Quality of jewelry at JTV (Jewelry TV)???

software — Wed, 29 Jan 2020 19:33:46 GMT

Correct me if I'm wrong but JTV used to be mostly gems, not finished jewelry.

Artisan jewelry is very good, good quality, good price when on special.

I don't buy much, maybe 8-10 pieces in a year but I've had to send back pieces for poor quality. Stone setting failures, and a poor design on an earring. No problem with the return

Some of what they sell is junk, I see the same stuff all over the Internet

Their Bella Luce line is similar to QVCs Diamonique. But I personally think both are overpriced for what you get. There are 1 or 2 hosts I cannot watch because they are so aggressive. Have to turn it down or off.

The same caveat works there as anywhere, you get what you pay for.

Personally, I would prefer to buy a quality stone & have it set myself locally.

Check out their website. Their search is very easy & very specific. They also have items on the website not shown on TV.

Re: Quality of jewelry at JTV (Jewelry TV)???

grandma r — Wed, 29 Jan 2020 21:43:09 GMT

IMO, you can't beat their gemstone prices. The hosts are knowledgeable about the items they present (origin/mine, if the color has been treated, etc). They have a lovely pearl line as well, including Akoya and South Sea Tahitian. Loose gemstones are also sold. As others mentioned, the 18k clad is too brassy for my taste. I purchased a number of Christmas gifts from them and all were beautiful. Shipping is quite fast!!

The hosts are honest about quality. For example, they have tanzanite jewelry that is affordable, and tanzanite that is four figures. They tell you that they have prices for everyone. Besides orders online over $49.99 ship free, returns are free, and you have 30 days to decide if you like something. They also offer stretch pay.

Can't hurt to try. Good luck.

Re: Quality of jewelry at JTV (Jewelry TV)???

Tangocash — Wed, 29 Jan 2020 22:02:51 GMT

I've been shopping with JTV for about 3 years. I have acquired a lot of stuff in that time. When I first started, it was a pair of earrings. When I got them, I wasn't sure as they looked wrong. I have a jewelers loop, and upon inspection, I noticed tiny stones missing, and the prongs were just bent inward to fill the empty holes. I wanted them as they were so cute, so I ordered another pair. Both earrings were bad. I ordered another pair, (that's 3 now), and one earring was good and one was bad. I was able to switch the good one with a good one that came in first pair. I sent the other 2 bad pairs back! I haven't had that problem since then, but I ALWAYS look at everything through a loop.

I stopped working about 6 months ago, so I rarely leave my house, and thus have no reason to wear jewelery anymore. I still watch, and drool over some stuff, but don't buy.

Re: Quality of jewelry at JTV (Jewelry TV)???

depglass — Wed, 29 Jan 2020 22:09:42 GMT

Tangocash, just because you are home all day doesn't mean you can't wear your jewelry. I don't mean when you are scrubbing the sinks, but for normal activities, by all means wear it. I worked all those years to afford jewelry, I'll be darned if its staying in the drawer.

To theloungeboy, as far as soft stones go, just don't expect fluorite to give heavy duty wear in a ring. Save that ring for going out. Same goes for tanzanite, it isn't that hard of a stone and perhaps should be reserved for earrings, bracelets and pendants. Whenever you are presented with a new stone you might buy, just google it. Pretty soon your gem knowledge will be quite extensive.

Re: Quality of jewelry at JTV (Jewelry TV)???

spent2much — Wed, 29 Jan 2020 22:50:29 GMT

THANK YOU to each of you for your responses. I really appreciate it!

Re: Quality of jewelry at JTV (Jewelry TV)???

CalminHeart — Thu, 30 Jan 2020 12:51:20 GMT

I never expect high quality from JTV. I learned that long ago and it's why I am pretty picky about what I buy from them.

Re: Quality of jewelry at JTV (Jewelry TV)???

songbird — Thu, 30 Jan 2020 17:23:46 GMT

I don't buy because of inferior gold content. They want to keep the price down, so it's 10K whether you like it or not. Sometimes 14K on rings. There is only so much gold to put on a ring. So no I don't buy. I buy from Gem Shopping network. I can get all the 18K and platinum I want.

Re: Quality of jewelry at JTV (Jewelry TV)???

sunshine 919 — Thu, 30 Jan 2020 19:18:57 GMT

I have quite a ring collection since I discovered JTV. I do stay away from the gold and rose gold clad. Whatever their process is my body chemistry reacts to it and it wears off quickly, I had to return two rings due to this issue. Customer service was great with my refund. Did not have to send the rings back, some people have had pieces for years and have no issues. It's weird I can wear Victoria Weicks gold and rose gold clad and it never tarnishes. Anyway I am happy with JTV I just stick with rodium over silver pieces.

Re: Quality of jewelry at JTV (Jewelry TV)???

theloungeboy — Thu, 30 Jan 2020 22:03:35 GMT

They have me really interested in their lab grown diamonds.

Have any of you bought any?

ETA: I'm also curious if anyone has paid the $50 to have their JTV purchase appraised? I see that option pop up occasionally on an item's page. I have no idea how much appraisals cost "in the wild" but $50 just seems like an expensive add on.

Re: Quality of jewelry at JTV (Jewelry TV)???

Lipstickdiva — Thu, 30 Jan 2020 20:19:19 GMT

I own a number of pieces of Bella Luce. IMO it is far superior to diamonique and absolute. I'm not even sure HSN sells absolute anymore. I never see it. It seems like the only jewelry shows I see on HSN are Colleen Lopez's sterling silver gallery.

Re: Quality of jewelry at JTV (Jewelry TV)???

CatsyCline — Thu, 30 Jan 2020 20:21:21 GMT

i started watching JTV over 20 years ago, they have come along way. they were always about loose gems and jewelry with gemstones. very little gold sorry to burst some bubbles , gold has never been JTVs focus. Lately they've had nice Tanzis, Spessartite and some nice Aqua.

back then their shows were generic, we had a weekend home and only got about 9 TV channels. Poor production values, bad lighting, no real programming - the two older guys Scott and Robert sold parcels of loose gems and the gals - one was Misty ( think) showed turntables of finished jewelry...few on-camera presenations, mostly it was just voice overs.

i have sent few things back, the first item was a brcelet that was an inch longer than stated and they waived the return fee (6.99). then an Artisan of Bali ring that arrived stamped rather than hand crafted.