https://community.qvc.com/t5/Jewelry/OT-RueLaLa-is-Great/m-p/158392#M12544 <P>Recently I purchased 4 Bixby pieces from RueLaLa (at really great prices). Depending on the item they come in the old Green Bixby boxes or the new brown ones - brand new. I never had to return anything to the Rue but this time I wanted to return 3 pieces and called them for instructions. While I was on the phone with them I happened to mention that one piece did not come in a plastic bag and the silver rings were tarnished. They were sending me a label to send back for free via UPS and then before I hung up, they said, oh, I'm going to place a $10 credit in your account because you received that piece tarnished! Wow, how many of us have complained to QVC about the way we received some of Ripka jewelry. I know they never did anything when I received my clip-on earrings - one was a clip on and one was a pierced earring with a sawed off post. Just wanted to let everyone know about my experience with RueLaLa. Oh, and about a month ago I called them to tell them I received something extra in my order. For being honest they gave me a $30 credit and said someone would call me about what to do with the extra item (it was a Yankee paperweight worth $50)..</P> Tue, 24 Jan 2012 01:06:04 GMT gojo 2012-01-24T01:06:04Z https://community.qvc.com/t5/Jewelry/OT-RueLaLa-is-Great/m-p/158392#M12544 <P>Recently I purchased 4 Bixby pieces from RueLaLa (at really great prices). Depending on the item they come in the old Green Bixby boxes or the new brown ones - brand new. I never had to return anything to the Rue but this time I wanted to return 3 pieces and called them for instructions. While I was on the phone with them I happened to mention that one piece did not come in a plastic bag and the silver rings were tarnished. They were sending me a label to send back for free via UPS and then before I hung up, they said, oh, I'm going to place a $10 credit in your account because you received that piece tarnished! Wow, how many of us have complained to QVC about the way we received some of Ripka jewelry. I know they never did anything when I received my clip-on earrings - one was a clip on and one was a pierced earring with a sawed off post. Just wanted to let everyone know about my experience with RueLaLa. Oh, and about a month ago I called them to tell them I received something extra in my order. For being honest they gave me a $30 credit and said someone would call me about what to do with the extra item (it was a Yankee paperweight worth $50)..</P> Tue, 24 Jan 2012 01:06:04 GMT https://community.qvc.com/t5/Jewelry/OT-RueLaLa-is-Great/m-p/158392#M12544 gojo 2012-01-24T01:06:04Z