topic Re: Eterna Gold in Jewelry

Eterna Gold

hovis — Tue, 16 Aug 2016 14:03:00 GMT

Does Eterna Gold ever have a TSV ? They haven't had any shows on lately. Thanks.

Re: Eterna Gold

colliegirls — Tue, 16 Aug 2016 14:42:40 GMT

Did they have the show on August 10?

I have always enjoyed Ted Leach and his gold. I have several of his bangles and love them. Too bad he doesn't seem to be on lately.

Re: Eterna Gold

Leeny — Tue, 16 Aug 2016 14:48:45 GMT

I use to think of the same thing, but if you look for Eterna Gold there are many items on clearance. There only seems to be shows on during the late hours anymore. I wonder if this line is being phased out?

Re: Eterna Gold

liliac — Tue, 16 Aug 2016 15:34:02 GMT

Love Eterna Gold, but I have a broken necklace and they say that they offer lifetime warranty, but QVC customer service said that they don't have an adress where they can be found. Weird.

Re: Eterna Gold

qvcfreak — Tue, 16 Aug 2016 15:40:42 GMT

@liliac wrote:
Love Eterna Gold, but I have a broken necklace and they say that they offer lifetime warranty, but QVC customer service said that they don't have an adress where they can be found. Weird.

It's on your romance card but also under every eterna gold item. Here it is

Re: Eterna Gold

WSfan — Tue, 16 Aug 2016 16:02:02 GMT

Have had problems with QVC's customer service providing addresses for companies of items that they carry. I find that the answer "We don't have it" is a poor excuse. Doesn't take much effort to enter them on their computers. That's what 'customer service' is for.

Re: Eterna Gold

RedTop — Tue, 16 Aug 2016 16:18:49 GMT

About a year ago, I packed up my broken Eterna Gold chain, wrote a check for $6.95, added my proof of purchase, and mailed it off to the Aurafin Co in Tamarac, FL to be repaired. In about 8 weeks I received a padded envelope with my broken chain, my proof of purchase and a form letter stating that I "forgot" to send $6.95 for shipping and handling. My canceled check clearly showed it was processed by Aurafin, and I immediately mailed a copy of my check back to the company in an effort to try to get my chain repaired. It has been a true waste of my time, as there was no response from the company by mail, and I was never able to reach a person thru their 800 number. I left several voicemails that were never returned.

This experience did it with Eterna Gold for me.

Re: Eterna Gold

colliegirls — Tue, 16 Aug 2016 16:21:19 GMT

I had a bangle that did dent and I sent it in for a repair or replacement. They replaced the bangle with no problems. I am sorry some of you had issues.

Re: Eterna Gold

Fressa — Tue, 16 Aug 2016 16:21:48 GMT

I thought Eterna Gold was sold to one of the mega corporations .I really liked Eterna gold but I've noticed that the clearnce items seem to also have poor ratings. I never noticed that with the Eterna Gold from a few years ago.

Re: Eterna Gold

millieshops — Tue, 16 Aug 2016 16:24:31 GMT

Maybe, maybe not. Could just be part of the overall change in what shoppers are buying nowsdays. My last EG purchase was years and years ago - their collection of 4 bangles. I'm hardly even looking at gold any longer, let alone buying it.

I know in my town, the largest, oldest jewelry store closed over a year ago, another one now is open only 4 days each week, a third has switched more than half of its store space into better costume jewelry instead of carrying all fine jewelry in big collections, and several small shops that had opened within this century just diusappeared.

Tough road to go - selling jewelry on a big scale these days.

Re: Eterna Gold

Kalli — Tue, 16 Aug 2016 20:30:44 GMT

I sent a pair of earrings to be repaired and they replaced them with a pretty set of hoops that felt a lot lighter than the pair I'd sent. Just a cautionary tale....you might not get back the gram weight you sent in.

Re: Eterna Gold

Leeny — Tue, 16 Aug 2016 20:44:11 GMT

I also wanted to mention a couple things regarding Eterna Gold which you might find interesting. First I have sent back a couple rings that did dent and they replaced them with a better ring. Now for the down side, I took 2 stack rings that I purchased awhile back and they didn't fit anymore. So I took them to a local pawnshop and I was shocked. They didn't test as 14K gold. I showed them the paper work and they were stamped 14K, but they refused to take them. So then I took them to a local jeweler that purchases gold and I was told the same thing by them. So now I have 3 rings that don't fit and are obviously not 14K gold. I wonder if it's like the brand that's being sold on the Q. with the resin and coated with 14K gold. It makes a person think. These were not cheap rings. The one I bought about 5 years ago and the other 2 were purchased about 15 years ago. I don't think I would purchase Eterna Gold anymore. I have bought Aurafin jewelry in jewerly stores and that is 14K. gold

Re: Eterna Gold

qvcfreak — Tue, 16 Aug 2016 21:15:14 GMT

@Leeny, I think it's all in how they test. I took a 14k gold 15 gram bracelet from QVC with lots of dents to pawn shop and was also told no go on the gold. I took it to another one and while I spent $600 plus was offered $250 which I took and turned around and purchased a beautiful solid 14k curb link from eBay. Also I had lots of gold I didn't use that when the price was high sold to US Buyers including EG and was purchased by them. So I think it's all in how they test the items.

Re: Eterna Gold

Leeny — Tue, 16 Aug 2016 21:24:52 GMT

@qvcfreak wrote:
@Leeny, I think it's all in how they test. I took a 14k gold 15 gram bracelet from QVC with lots of dents to pawn shop and was also told no go on the gold. I took it to another one and while I spent $600 plus was offered $250 which I took and turned around and purchased a beautiful solid 14k curb link from eBay. Also I had lots of gold I didn't use that when the price was high sold to US Buyers including EG and was purchased by them. So I think it's all in how they test the items.

Could be, but they both tested the gold differently , so I don't know what to think. One was with a magnet and one of those tools that that test with a light. And the one at the local jewelry store that I do a lot of business with did it with a computer and a wand.

Re: Eterna Gold

GCR18 — Wed, 17 Aug 2016 01:18:42 GMT

I can't remember the last TSV. I'd be shocked if they had one. Their inventory has been really small for some time. I have six pairs of earrings. Love them all.

Re: Eterna Gold

WSfan — Wed, 17 Aug 2016 23:02:33 GMT

Didn't Ted always say that EternaGold was a special alloy which makes it stronger than regular 14 kt gold? 14 kt. is a little over 50% gold plus other metals to make it stronger. He never said what metals were in the mix, just like we don't know what they put into 14 kt. gold

Re: Eterna Gold

Imadickens — Thu, 18 Aug 2016 02:00:37 GMT

I was thinking about them, too recently! Haven't seen them lately, either!

Re: Eterna Gold

software — Thu, 18 Aug 2016 16:38:56 GMT

I've had a similar experience. I have 2 friends in the business-- buy & sell jewelry, coins etc. Been in the business as long as I can remember. Every now & then I've let them "appraise" some of my gold jewelry. My late mom purchased a few pieces from EG & my friends said the same thing about it. It's not true 14k gold.

They showed me how they do the test.

I'm very cautious of all of QVCs house brands, particularly jewelry.

I buy jewelry not just for the look but for the investment. If I'm paying 14k prices, I better be getting a 14k product that will stand the test of time.

@Leeny wrote:
I also wanted to mention a couple things regarding Eterna Gold which you might find interesting. First I have sent back a couple rings that did dent and they replaced them with a better ring. Now for the down side, I took 2 stack rings that I purchased awhile back and they didn't fit anymore. So I took them to a local pawnshop and I was shocked. They didn't test as 14K gold. I showed them the paper work and they were stamped 14K, but they refused to take them. So then I took them to a local jeweler that purchases gold and I was told the same thing by them. So now I have 3 rings that don't fit and are obviously not 14K gold. I wonder if it's like the brand that's being sold on the Q. with the resin and coated with 14K gold. It makes a person think. These were not cheap rings. The one I bought about 5 years ago and the other 2 were purchased about 15 years ago. I don't think I would purchase Eterna Gold anymore. I have bought Aurafin jewelry in jewerly stores and that is 14K. gold

Re: Eterna Gold

software — Thu, 18 Aug 2016 16:42:22 GMT

58% is 14k gold

And Ted probably has some snake oil in the back he'll sell you also

Re: Eterna Gold

Leeny — Thu, 18 Aug 2016 18:08:24 GMT

I just thought of something, you don't suppose Eterna gold is made like Oro Nuova that is sold on the Q? Just a thought.