topic Re: Spenco TSV Return Question in Shoes

Spenco TSV Return Question

Daisypap — Thu, 01 Apr 2021 15:45:03 GMT

So I ordered 2 pair of the recent Spenco TSV tennis shoes. They don't fit so I need to return them. They came in a shoe bag, inside of a cardboard box direct from the manufacturer. I would like to return them in one box, which I can do if I just have to return the shoes in the shoe bag. Do you think I need to return them in the cardboard manufacturer box? Is my question making sense? TIA.

Re: Spenco TSV Return Question

LuvmyLab — Thu, 01 Apr 2021 15:47:35 GMT

No. I've returned items in different packaging than what it was shipped it. As long as you send the item and paperwork I don't see why it would matter how you send it back.

Re: Spenco TSV Return Question

millieshops — Thu, 01 Apr 2021 16:00:29 GMT

I think any box you have is good.

Re: Spenco TSV Return Question

faeriemoon — Thu, 01 Apr 2021 16:24:24 GMT

Are you saying your shoes didn't arrive in a regular shoe box? Just 2 bags of shoes in a carton?

I ordered two pairs and each pair came in a shoe box.

Re: Spenco TSV Return Question

Daisypap — Thu, 01 Apr 2021 16:37:10 GMT

THey did not arrive in a typical shoe box per se. It was a manufacturer's cardboard shipping box. The shoes were in a shoe bag in the box.

Re: Spenco TSV Return Question

santorini — Thu, 01 Apr 2021 16:42:55 GMT

My two didn't fit either. I put both shoe bags in a different box along with another return item. The receipts are there along with a letter. I'm sure it will be fine.