topic Wrong Shoes in Shoes

Wrong Shoes

JillP — Mon, 14 May 2018 20:30:20 GMT

Last week I ordered a pair of Navy Clark Sandals from here (QVC). When I received them this past Saturday, the wrong sandals were in the box. (They were wrapped up like brand new) It was really strange because the item # of the item on-line and the item # on the box matched, but the sandals in the box were a different item # on-line. Now the ones I thought I was ordering are out of my size in the color I wanted. I called customer service, and the person was very nice and are not supposed to charge me a return postage fee. Still disappointed though.

Has anyone else had this happen?

Re: Wrong Shoes

Peaches McPhee — Mon, 14 May 2018 20:35:40 GMT

That is odd, but mistakes of all kinds happen.

Re: Wrong Shoes

blackhole99 — Mon, 14 May 2018 20:37:54 GMT

No, but I'm sure it does happen. Just make sure that they don't make you pay any S&H at all, this sounds like their mistake. Why should you pay S&H for shoes that were put in the wrong bpx and sent to you.

Re: Wrong Shoes

SXMGirl — Mon, 14 May 2018 22:42:24 GMT

@JillP, just had this happen. I ordered a pair of Denim & Co terry shorts and received Laurie Felt capri pants. The order slip had the correct product with the correct price. I am calling today to see how they want to handle this.

Re: Wrong Shoes

CelticCrafter — Tue, 15 May 2018 10:49:00 GMT

I once bought a pair shoes, didn't bother to check the box while I was in the store, my own fault. When I went to put them on the next day, there were two left shoes in the box!

Re: Wrong Shoes

sligo — Tue, 15 May 2018 11:35:47 GMT

@JillP< I also received the wrong shoes last week. In the box was also the invoice for the person who had ordered the shoes. Talked with BETH at CS. She could not have been any nicer or more helpful. (A SINCERE THANK YOU TO BETH) Well, I went to PO and immediately sent shoes back the same day to the Q. Only problem the shoe I wanted is sold out.P.S. the shoe I was sent was a black Vionic size 8

Re: Wrong Shoes

TY — Thu, 17 May 2018 07:14:53 GMT

Yup, it has happened to me. I once years ago bought a pair of blue sandals from QVC, they sent a different brand of sandals that were a similar style and color. They were nice so I kept them.

Re: Wrong Shoes

DesertD — Tue, 22 May 2018 22:14:16 GMT

yes! I ordered a pair of Earth sandals a couple of weeks ago & the box came with the correct name on the outside label but a pair of Ryka sandals that were ordered by someone in New Hampshire. I called Customer Service & complained--then returned them. They sent me the correct sandals very quickly.

Re: Wrong Shoes

ALRATIBA — Wed, 23 May 2018 03:05:24 GMT

A few years back, I ordered White Mountain sandals and a pair of Ryka athletic shoes arrived.