topic Re: I Am Torqued At Amazon! in Shoes

I Am Torqued At Amazon!

ECBG — Wed, 18 Oct 2017 03:40:10 GMT

I ordered a pair of shoes I liked from Amazon and the closure was changed by the manufacturer. Now I can't tighten it snuggly around my heel.

It has taken several phone calls, several contacts with Amazon, two visits from the delivery company, because it was an international order, and filling out the needed hand bill Amazon can't generate.

What annoys me is the company was identified as "Shoe Brands USA"!

The company wasn't identified as being in Europe!!!

Has anyone had a similar incident?

Re: I Am Torqued At Amazon!

Pook — Wed, 18 Oct 2017 09:31:19 GMT

They don't identify overseas companies. I had a knee injury and couldn't drive for a few weeks so I ordered my favorite cookie - Biscoff since I couldn't go to the store. There was no Prime so I ordered a place with free shipping never imagining it would take 2 months to get here. It turns out they were coming from Ireland but nothing indicated that!! It should be clearly stated when ordering!! These were cookies that were available at so many other places. There also was no date for expected receipt but based on my history of orders of non prime, I never anticipated it would take so long!

Re: I Am Torqued At Amazon!

Shogirl — Wed, 18 Oct 2017 13:01:52 GMT

I refuse to buy from overseas companies anymore, if I can help it. The one time I did it, I got in trouble with my account getting hacked. It was traced back to the overseas company. I think it's terrible that Amazon won't show if a company is overseas. At least eBay does do that, so I buy alot from there instead.

Re: I Am Torqued At Amazon!

muttmom — Wed, 18 Oct 2017 13:28:49 GMT

@ECBG

I'm a college educated person but I had no idea what it meant to be torqued at Amazon.

Re: I Am Torqued At Amazon!

suzyQ3 — Wed, 18 Oct 2017 15:54:42 GMT

Better to stick with purchases sold and fulfilled by Amazon.

Re: I Am Torqued At Amazon!

PINKdogWOOD — Wed, 18 Oct 2017 16:26:27 GMT

@ECBG I order more and more these days from amazon, all sorts of things. When I cannot tell where or how far away my item is being shipped from I'll email the shipper and ask if it's USA shipped or not and from where. More times than not I won't buy if it ships internationally.

On the flip side, I started doing this because I have ordered items that came direct from China, takes forever and sometimes shipper will email if they need further info from me before it's released from customs. Idiot me going through this right now in fact for a pr of red drapes I ordered. Had no idea they're going through customs.

Anyway, I'd stick with keeping amazon informed of all your hassle with your return because it is overseas and that they (amazon) may want to not do business w/this co. any longer. I hope this all works out for you eventually.

Re: I Am Torqued At Amazon!

CHIP62 — Wed, 18 Oct 2017 23:16:38 GMT

@ECBG,

I am very sorry that you had such a bad experience with Amazon. I have a Prime account and their CSR have always been fantastic. To my knowledge they always tell you where their items come from. I am European however I do not recommend buying anything from overseas. They have vendors located in the US who sell my favorite little things, like Vichy mints.🌻

Re: I Am Torqued At Amazon!

ECBG — Thu, 19 Oct 2017 00:24:50 GMT

@CHIP62 wrote:
@ECBG,
I am very sorry that you had such a bad experience with Amazon. I have a Prime account and their CSR have always been fantastic. To my knowledge they always tell you where their items come from. I am European however I do not recommend buying anything from overseas. They have vendors located in the US who sell my favorite little things, like Vichy mints.🌻

@CHIP62,I'm "Prime" too! My problem was the shoes I wanted were with a vendor in Europe! No way to tell! I emailed Amazon and told them we need to be able to see the country our items are coming from, Grrrerrrr!

Re: I Am Torqued At Amazon!

CHIP62 — Thu, 19 Oct 2017 00:27:14 GMT

@ECBG,

You are right and they should fix the situation, call them or chat with them, do not give up and let us know how everything ends🌻

Re: I Am Torqued At Amazon!

ECBG — Thu, 19 Oct 2017 00:32:20 GMT

@CHIP62 wrote:
@ECBG,
You are right and they should fix the situation, call them or chat with them, do not give up and let us know how everything ends🌻

@CHIP62,I emailed them and said "Hey! If you do not list the origin of the seller, we don't know!.".

Re: I Am Torqued At Amazon!

ECBG — Thu, 19 Oct 2017 03:02:51 GMT

@muttmom wrote:
@ECBG
I'm a college educated person but I had no idea what it meant to be torqued at Amazon.

@muttmom,Angry or outraged.

Re: I Am Torqued At Amazon!

ECBG — Thu, 19 Oct 2017 03:04:31 GMT

@CHIP62 wrote:
@ECBG,
You are right and they should fix the situation, call them or chat with them, do not give up and let us know how everything ends🌻

@CHIP62,Thank you. I emailed them and gave them a list of all of the steps I went through and told them it was unacceptable.

Re: I Am Torqued At Amazon!

muttmom — Thu, 19 Oct 2017 18:37:56 GMT

@ECBG wrote:
@muttmom wrote:
@ECBG
I'm a college educated person but I had no idea what it meant to be torqued at Amazon.
@muttmom,Angry or outraged.

Thank you. I'd looked it up and found it in the slang and urban dictionaries. Your meaning was in the slang dictionary. In the urban dictionary it means a male physically turned on.

Re: I Am Torqued At Amazon!

NickNack — Thu, 19 Oct 2017 20:42:53 GMT

I normally don't order anything that isn't Prime. When I do, however, I check the seller's feedback first. You just click on the seller's name under the name of the item, and their page comes up with feedback. Comments will almost always include whether it's coming from overseas and how long it takes to receive an item from them.

Re: I Am Torqued At Amazon!

catchersmom — Thu, 19 Oct 2017 23:01:40 GMT

@muttmom wrote:
@ECBG wrote:
@muttmom wrote:
@ECBG
I'm a college educated person but I had no idea what it meant to be torqued at Amazon.
@muttmom,Angry or outraged.
Thank you. I'd looked it up and found it in the slang and urban dictionaries. Your meaning was in the slang dictionary. In the urban dictionary it means a male physically turned on.

@muttmom Maybe ECBG is just passionate about her shoes

Re: I Am Torqued At Amazon!

ECBG — Fri, 20 Oct 2017 00:27:04 GMT

@muttmom wrote:
@ECBG wrote:
@muttmom wrote:
@ECBG
I'm a college educated person but I had no idea what it meant to be torqued at Amazon.
@muttmom,Angry or outraged.
Thank you. I'd looked it up and found it in the slang and urban dictionaries. Your meaning was in the slang dictionary. In the urban dictionary it means a male physically turned on.

@muttmom,Blush......

(It's getting to the place you can't use a word any longer!) Sheeeeeesh!!!

Re: I Am Torqued At Amazon!

chrystaltree — Fri, 20 Oct 2017 00:33:12 GMT

I rarely order anything that is not Prime because I don't want shipping charges. However, I'm almost certain that whenever you order from Amazon, they do give you the estimated delivery date. I'm 99% certain they do. I ordered 3 of those big, plaid blanet scarves last winter. It was a Chinese company and I remember it gave me a 6 week delivery date. Didn't matter since winter is so long. Oddly enough, the scarves arrived in about 10 days.

Re: I Am Torqued At Amazon!

Nataliesgramma — Sat, 21 Oct 2017 09:56:08 GMT

I agree with @ECBG ......if it isn't coming from somewhere here in the States.....it is a real PAIN....

Re: I Am Torqued At Amazon!

haddon9 — Sat, 21 Oct 2017 10:49:49 GMT

Whenever I order from Amazon (and we buy a lot!) . I try to get it through Prime. Usually that means I'll get it within two days. However I always check on that since there are times it can take longer.

They do give you an estimated delivery date just before you checkout.

Re: I Am Torqued At Amazon!

ECBG — Sat, 21 Oct 2017 14:28:23 GMT

@chrystaltree wrote:
I rarely order anything that is not Prime because I don't want shipping charges. However, I'm almost certain that whenever you order from Amazon, they do give you the estimated delivery date. I'm 99% certain they do. I ordered 3 of those big, plaid blanet scarves last winter. It was a Chinese company and I remember it gave me a 6 week delivery date. Didn't matter since winter is so long. Oddly enough, the scarves arrived in about 10 days.

@chrystaltree,I'm a Prime member too. The delivery was about ten days and the name of the company was totally misleading. Shoe Brands USA! In Great Britain? LOL!!!