topic Re: Trade In in Shoes

Trade In

crazy4bears — Mon, 06 Oct 2014 00:20:03 GMT

Has anyone ever done a "Trade In" on a purse that you traded in another one for? Would it work just the same? They would take the retail value and go half? TIA

Re: Trade In

Sunshine Kate — Mon, 06 Oct 2014 00:22:41 GMT

Following...

Re: Trade In

Sugarsugar — Mon, 06 Oct 2014 00:30:19 GMT

Our Dillard's has a trade-in day twice a yr; one for Dooney and one for Coach. You bring in any purse in any condition and receive $50 off new purchase. Collected purses are donated to a local charity. The donated bags do not have to be either of these brands.

Re: Trade In

crazy4bears — Mon, 06 Oct 2014 01:26:58 GMT

I am talking about the trade in you do with Dooney.com.

Re: Trade In

TamiT28 — Mon, 06 Oct 2014 03:51:16 GMT

Yes, I have traded in a trade-in Dooney at Dooney.com with no issues. Have fun deciding what to get next!

Tami

Re: Trade In

DiamondGirly — Mon, 06 Oct 2014 13:41:43 GMT

Here's the info from Dooney & Bourke for trading in:

Dooney & Bourke does offer a trade in program. We will offer you half the current retail price on the item that you send in to apply towards a new item of equal or greater value.

Please ship your item back to us via ups or insured mail along with your name, address, daytime phone number and the reason for the return. Once we receive it within 7-10 days you will receive a card in the mail with your options on it. Give us a call and place your new order with us. Please note that some new collections may be excluded from the program.

Ship to:

Dooney & Bourke

Attn: Returns

1 Regent St

Norwalk, CT 06855

Sincerely,

Customer Service

693

** Please note, the above information must be included with your return or we will be unable to process your request. **

Re: Trade In

allthatsgood — Mon, 06 Oct 2014 15:29:54 GMT

In September I did a trade in and the only collection that was excluded was Sahara. I called a few days after my trade in arrived and ordered, or you can wait for the letter. You can have up to six trade ins per year. I had no problems with the program. Let us know what you purchase if you decide to do a trade in.

Re: Trade In

millieshops — Mon, 06 Oct 2014 15:38:54 GMT

So happy to see this thread. I was wondering if Dooney was still offering trade-in. No idea what I want, but I have a Dooney I'd love to sell back to them. Tiem to shop maybe!

Re: Trade In

Jackyl — Mon, 06 Oct 2014 16:48:42 GMT

I had a bad experience with this. I wanted to trade in a bag that had discolored. I was given a large minimum dollar amount that I had to spend. It was around $400 or so. The only items in that range that were on their website at that time was luggage. I tossed the bag and will never buy another one.

Re: Trade In

crazy4bears — Wed, 08 Oct 2014 02:38:58 GMT

Thanks to all for your input.

Re: Trade In

Susan Louise — Wed, 08 Oct 2014 02:46:08 GMT

I also think that whatever you get to spend from the trade in, has to be used using the retail price of the new bag, not one that is on sale. I remember asking about that several months ago.

Re: Trade In

Susan Louise — Wed, 08 Oct 2014 16:11:47 GMT

On 10/6/2014 jackyl said:
I had a bad experience with this. I wanted to trade in a bag that had discolored. I was given a large minimum dollar amount that I had to spend. It was around $400 or so. The only items in that range that were on their website at that time was luggage. I tossed the bag and will never buy another one.

Which D&B handbag were you going to trade-in? You only get 'up to' 50% of the value of the bag you were going to trade in...so you had a $800+ D&B handbag?

Re: Trade In

Jackyl — Wed, 08 Oct 2014 18:46:17 GMT

It was just a doctor's satchel, probably cost around $200 or so. All I know is the customer service person I spoke to said that the minimum I had to spend was $400. This was years ago, so maybe their policy has changed or I was informed incorrectly.

Re: Trade In

Susan Louise — Wed, 08 Oct 2014 19:06:08 GMT

On 10/8/2014 jackyl said:
It was just a doctor's satchel, probably cost around $200 or so. All I know is the customer service person I spoke to said that the minimum I had to spend was $400. This was years ago, so maybe their policy has changed or I was informed incorrectly.

Your posts are a tad confusing...

If your doctor's satchel only cost about $200, then you would have only gotten about $100 to put toward a new bag. So you would have put the $100 toward a new bag that cost $200+ (worth "equal to or greater" than the one you turned in)!

You stated in post #8: "I was given a large minimum dollar amount that I had to spend. It was around $400 or so."

I don't know how you were given about $400 toward a new handbag that as you say was only valued at about $200+.

When you said you were 'given' about $400, that is why I asked what handbag you got worth $800+...

Anyway, you still only get 1/2 of whatever the retail price is of the handbag you sent them. So, say your bag was $250...then you would have probably gotten a compensation of $125 toward a new bag of 'equal to or greater value' which would have been anything $250+...not $400+. That is how I understand it to be.

Quoting from Diamondgirly's post above:

"We will offer you half the current retail price on the item that you send in to apply towards a new item of equal or greater value."