topic Re: Dell in Shoes

Dell

pennysmom — Mon, 08 Sep 2014 02:56:59 GMT

If it is sunday it is dell. Sick of those computers

Re: Dell

apple1964 — Sun, 14 Sep 2014 14:34:11 GMT

I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

Re: Dell

stevieb — Fri, 26 Sep 2014 19:32:53 GMT

QVC has really crossed the line with their dreadful programming, particularly their dreadful weekend programming. They just keep repeating the same things over and over and they've cut back on the things they choose to program so badly that the few remaining items just seem to keep reappearing rapidly in an endless rotation of boredom.

Re: Dell

BlingQueen022 — Sun, 26 Oct 2014 03:46:15 GMT

On 9/14/2014 Matty6 said:
I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

They have Indians doing their customer service now?

Re: Dell

violann — Wed, 29 Oct 2014 22:06:18 GMT

For at least 8 years. I have a pretty good ear for accents, but the mumbling, surly, fast speaking communications with "Jeff Brady" finished my interest in Dells forever.

Re: Dell

apple1964 — Mon, 03 Nov 2014 15:28:03 GMT

On 10/25/2014 BlingQueen022 said:
On 9/14/2014 Matty6 said:
I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

They have Indians doing their customer service now?

Yes, there whole company was brought by Indians. And it is a nightmare to behold. I am glad I do not own a Dell computer or tablet.

Re: Dell

stevieb — Mon, 03 Nov 2014 15:34:58 GMT

They REALLY shook things up last week though, Dull was on Saturday instead of Sunday, which featured hours (and hours and hours) of one of the other usual suspects, Dyson... And to think we've been accusing the Q of lacking variety...

Re: Dell

Meeras — Mon, 03 Nov 2014 15:41:37 GMT

their cs is Indian now?

Re: Dell

depglass — Wed, 05 Nov 2014 20:34:25 GMT

Its been in India at least 6 years, when I bought my last computer. That dedicated number for QVC customers? All they did was give me the number in India. Hopefully they have improved on that.

Re: Dell

violann — Wed, 05 Nov 2014 23:23:14 GMT

On 11/5/2014 depglass said:
Its been in India at least 6 years, when I bought my last computer. That dedicated number for QVC customers? All they did was give me the number in India. Hopefully they have improved on that.

Actually even longer. We've been a Mac household for almost ten years, and a Dell in Dehli had clinched it for me before that. What an opportunity it would be to put Americans who were hired for patience and clear speech and knowledge into those jobs! Yet, the Dells STILL sell.

Re: Dell

151949 — Thu, 06 Nov 2014 14:53:50 GMT

You can get a much better deal from Dell - build it yourself , exactly what you want in it. And they will finance it for you too, interest free, same as QVC . We just got a new Dell desktop - windows 8 - total was $1200 and we only have to pay $100/month for a year. Of course we can pay more each month and pay it off early too.I don't understand why anyone buys computers from QVC - you are paying for a lot of junk you don't want and won't use.

Re: Dell

151949 — Thu, 06 Nov 2014 14:56:32 GMT

On 11/3/2014 Matty6 said:
On 10/25/2014 BlingQueen022 said:
On 9/14/2014 Matty6 said:
I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

They have Indians doing their customer service now?

Yes, there whole company was brought by Indians. And it is a nightmare to behold. I am glad I do not own a Dell computer or tablet.

My DH always has Dell and is always very satisfied with them, as he was with this purchase. he called the folks in India several times seeking information and was pleased with their service. They work for commission and they are anxious to please.

Re: Dell

apple1964 — Sun, 23 Nov 2014 16:28:55 GMT

On 10/25/2014 BlingQueen022 said:
On 9/14/2014 Matty6 said:
I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

They have Indians doing their customer service now?

The company was sold to India .. what a nightmare!

Re: Dell

apple1964 — Sun, 23 Nov 2014 16:31:29 GMT

On 11/6/2014 happy housewife said:
On 11/3/2014 Matty6 said:
On 10/25/2014 BlingQueen022 said:
On 9/14/2014 Matty6 said:
I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

They have Indians doing their customer service now?

Yes, there whole company was brought by Indians. And it is a nightmare to behold. I am glad I do not own a Dell computer or tablet.

My DH always has Dell and is always very satisfied with them, as he was with this purchase. he called the folks in India several times seeking information and was pleased with their service. They work for commission and they are anxious to please.

Glad it worked out for him... for me and my family it was terrible waiting for someone for CS to get back to me. They knew nothing about technology and the accent was hard to understand. I would not ever get a Dell product of any kind again!

Re: Dell

violann — Wed, 26 Nov 2014 23:50:33 GMT

No one I ever talked to on a Dell ""help"" line was ""anxious to please"" me.

Re: Dell

apple1964 — Mon, 29 Dec 2014 17:43:51 GMT

On 11/26/2014 Newnick ame said: No one I ever talked to on a Dell "help" line was "anxious to please" me.

Thank you! You get a American sounding person once you make the purchase after that forget it! They are the worst customer service I have ever had. I had many Dell computers years ago and the CS was great, but once the company was sold I prayed I would never have to call and try to talk to them that was brutal.

Re: Dell

apple1964 — Sun, 04 Jan 2015 17:45:38 GMT

On 10/25/2014 BlingQueen022 said:
On 9/14/2014 Matty6 said:
I would not take it if they gave it to me for free! Not worth the horrible Indian Customer service.

They have Indians doing their customer service now?

Yes, I believe Michael Dell sold the company to them. A train wreak on every level.